Supervisor for the Personal Care Attendant Department - Tri-Valley, Inc.
Dudley, MA
About the Job
The basic function of the Supervisor is to provide day-to-day supervision within the Personal Care Attendant Department to ensure the quality of services being delivered.
Responsibilities include:
- Works in collaboration with the Program Manager and RN Manager to effectively supervise the skills training/administrative component of the PCA program, to include weekly team meetings to maintain communication.
- Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures regarding the PCA program.
- Supervises all PCA intake activities.
- Conducts record reviews and assigns records to PCA staff for review in order to comply with the program requirements.
- Ensures accuracy in the PCA software system.
- Works with program staff to correct submission errors of PA requests, address FI issues (overbilling, non-billing, etc.) and communicates with consumers/surrogates as necessary.
- Ensures that all PCA consumers are included on/in the Access Database, Consumer Spreadsheet, and in the SAMS operating system.
- Participates in staff interviews at the request of the Program Manager. Assists with new staff orientation and training as well as ongoing staff development.
- Meets 1:1 monthly with Functional Skills Trainers/Administrative staff members for individual supervision.
- Represents the PCA program at required meetings.
- Accesses training opportunities that are pertinent to the PCA program.
Essential Functions/Qualifications:
- Bachelor’s degree in related field preferred.
- A minimum of 3 years’ experience in a supervisory or lead role preferred.
- Knowledge of the PCA program and/or MassHealth programs and community supports along with a good understanding of the dually diagnosed, younger disabled, DD/MR and elder population preferred.
- Valid driver’s license, maintain minimum insurance liability requirements; complete motor vehicle driving record check; reliable transportation to meet the essential functions of the position.
Source : Tri-Valley, Inc.