Supervisor, Inspection Line Maintenance (Boston, MA, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Inspection Team within the Integrated Operations Division.
• ​Responsible for supervising the American Airlines Line Maintenance Organization. 
• Also responsible for supervising the proper administration of the American Airlines Quality Control programs including RII, NDT, major repair reporting, receiving, training and rejection/buy back.

What you'll do

• Monitors compliance with the approved AA Maintenance Program and applicable CFR
• Maintains Inspection staff compliance with the designated QC and maintenance program and as directed by QC Manager
• Ensures Inspection staff is following methods as required to maintain product quality necessary to meet AA standards and FAA government regulations
• Supervises and manages union workforce of inspectors in the performance of their day-to-day accomplishment of audits, visual inspection, functional testing measurements, non-destructive testing, borescope and work finding of airframes components/engines repaired, serviced and / or modified by Production employees
• Leads team that monitors work in progress for workmanship also for compliance with regulatory requirements and American Airlines policies, standards and procedures
• Notifies and assists line maintenance in initiating the appropriate corrective actions as needed
• Leads team that Audits completed tasks to assure physical work accomplished matches the provided instructions
• Documents and reports any deficiencies to American Airline Quality Control leadership
• Works directly with other local support teams
• Builds strong dependable relationships with other supporting departments
• Accomplishes corporate objectives by facilitating the active participation of all team members and by identifying and removing obstacles to achieve desired results
• Certifies the air worthiness of aircraft released for service and the return of components and federal regulations
• Ensures inspectors possess proper qualifications to perform their assigned duties properly and efficiently
• Recommends new and revised procedures / programs for upgrading quality systems as needed, includes special assignments as directed by management
• Occasional travel domestic and/or international will be required in addition to rotating shifts, nights, weekends and/or non-standard work weeks
• Must fulfill FAA criminal background checks to qualify for unescorted access to for privileges to airport security identification display area (SIDA), if applicable

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency ​
• 4 years experience in the operation and repair of air carrier maintenance programs
• Experience equivalent to undergraduate degree or similar technical school
• Experience in managing teams and utilizing continuous improvement processes
• Experience in monitoring and improving organizational performance
• Experience in monitoring and improving organizational performance
• Expence in monitoring and improving organizational performance

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree in related field
• 5 years' experience in a supervisor role, overseeing the repair of Part 121 air carrier maintenance programs, Aircraft Training, Airbus Commercial Aircraft, Boeing Commercial Aircraft,  Embraer Commercial Aircraft
• Prior leadership experience (e.g., supervisor, crew chief, community, organizational)
• Experience in using Operating Rhythm to monitor and improve organizational performance, with an emphasis on the ability to develop and implement shop level metrics
• Project Management experience
• Certified in use of Lean Six Sigma tools
• Prior leadership experience (e.g., supervisor, crew chief, community, organizational)
• Experience in using Operating Rhythm to monitor and improve organizational performance, with an emphasis on the ability to develop and implement shop level metrics
• Project Management experience
• Certified in use of Lean Six Sigma tools

Skills, Licenses & Certifications

• ​FAA Airframe and PowerPlant license
• Excellent interpersonal, planning and organizational skills
• Ability to effectively coordinate multiple projects at the same time
• Proficient with Microsoft Outlook, PowerPoint, Word and Excel
• Basic understanding of SCEPTRE TechOps System
• Maintains a professional demeanor in a fast paced, dynamic work environment
• Ability to manage projects effectively
• Ability to demonstrate sound, principled, ethical leadership traits
• Ability to create and nurture a diverse work environment that promotes mutual respect
• Ability to recognize and encourage successful individuals and team performance
• Demonstrates a calm, approachable, professional demeanor using a variety of communication techniques
• Demonstrates knowledge of continuous improvement and the development of high performance teams
• Ability to negotiate and lead productive meetings
• Analytical skills in root cause and interpretative skills in metrics and data
• Copes effectively with stress in a fast-paced environment

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.