Supervisor, Lab Section- Horizon West - Days - Orlando Health

ORLANDO HEALTH HORIZON WEST HOSPITAL

Orlando Health Horizon West Hospital is a 60-bed acute-care hospital – with room to grow to 120-beds – located in the
Horizon West community of Winter Garden, Florida. The facility offers a full complement of services, including heart care with
full cardio-diagnostic capabilities, digestive health, emergency care, outpatient imaging and lab, orthopedic and sports
medicine, reflux and esophageal disorders, and surgical services with specialties in general, thoracic, podiatric, orthopedic,
advanced gynecological and minimally invasive robotic surgery. The hospital seamlessly integrates with the 26-bed ER and
medical pavilion that began serving the community in 2018.
Orlando Health Horizon West is part of the Orlando Health system of care, which includes award-winning hospitals
and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s
east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by
providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE
education programs and well-being services to support you and your family through every stage of life. We begin
your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Position Summary
The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

Essential Functions
 Provides daily supervision of personnel and reporting of tests.
 Monitors workflow evaluates compliance with service guarantees and quality control requirements.
 Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer
service satisfaction and addresses issues in a timely manner.
 Orients and trains team members in department.
 Completes performance competency evaluations, coaching plans.
 Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
 Schedules staff to meet workload requirements while minimizing expense.
 Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
 Regularly performs and reports both routine and special laboratory testing following established policies and procedures to
ensure the highest quality of laboratory results within established timeframes.
 Verifies results and quality control data for accuracy and reliability.
 Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
 Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.

Other Related Functions
 Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as
required.
 Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s, service
guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all
areas of assignment.
 Enforces departmental compliance of all safety and infection control practices.
 Maintains confidentiality of patient record and hospital and departmental issues at all levels.
 Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to
provide the same quality of patient care.

Education/Training

Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related
science field. Completion of an approved clinical laboratory training internship.

Licensure/Certification
Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of
Health.

Experience
Five (5) years laboratory experience.

Supervisory experience preferred.