Supervisor Mammography - Salinas Valley Health
Salinas, CA 93901
About the Job
We're committed to bringing passion and customer focus to the business.
Department:
Mammography Center
Responsible for the day-to-day operations of the department and manages the department during the Manager's absence. Supervises Mammography Center staff, the delivery of radiographic mammography and ultrasound procedures, patient flow, and ensuring quality services are delivered. Oversees training and serves as a resource person in handling difficult or unusual situations. Acts as a positive role model for delivery of patient centered care. In collaboration with the Mammography Clinical Coordinator & Ultrasound Breast Coordinator, serves as a resource to staff regarding current mammography, breast ultrasound, stereotactic and ultrasound guided biopsy, needle localization, galactography procedures along with ACR accreditation, Mammography Quality Standards Act (MQSA), reporting and compliance according to CDPH regulations, CDPH annual inspection, equipment maintenance, and QA/QC. Assists in scheduling staff and posts the schedule. Assists in the development of department policies and procedures.
- Supervises the day-to-day operations and workflow to ensure the department's role and function in the Healthcare System supports the delivery of the highest possible standard of patient care, and customer service for staff and visitors within the available resources.
- Provides leadership and supervision regarding departmental performance by completing evaluations, maintaining staff competency and development, adequate staffing, and assures all work in specified areas is completed while maintaining a high level of quality employee engagement.
- Is a role model for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity.
- Settles employee issues, counsels employees and administers appropriate disciplinary action as needed.
- Responds and follows up regarding staff concerns in a timely manner.
- Supports and facilitates staff involvement in programs and committees.
- Ensures a consistent and expedient patient flow throughout the mammography center is maintained.
- Works with mammography team (technologists, schedulers, tech assistants, nurse navigator, & radiologists) to improve patient experience through utilization of patient surveys.
- Oversees process utilized by Clinical Coordinator related to daily technologists assignments in all work areas based on patient workload that promotes a good workflow as well as the correlation of the patient and staff schedule ensuring adequate coverage.
- Assists as needed preparing staff schedules.
- Balances workload demands with appropriate staff scheduling, while working within departmental budget and productivity goals.
- Solves technical problems in collaboration with Clinical Coordinator, Mammo Services Coordinator, and Ultrasound Breast Coordinator when needed or refers them to Manager or Director for follow-up.
- Performs image quality checks.
- Works closely with equipment vendors and the Bio-med department to ensure all imaging equipment is working and maintained.
- Maintains a safe, clean work environment for patients and staff.
- Manages performance improvement and quality measures for the department and attends meetings as needed.
- Oversees the maintenance of adequate supply stocks and ordering of supplies.
- Oversees Mammography exam/procedure scheduling in coordination with technologists, physicians, and clerical staff.
- Responsible for the oversite of staff training, evaluations and competency testing.
- Assists with triaging patients to ensure the appropriate exam is ordered based on their clinical need.
- Works with department Leadership to maintain ACR accreditation for Mammography.
- Works with department Leadership and Medical Director to ensure MQSA standards are maintained.
- Responsible for the accurate completion of all monthly, quarterly, and yearly MQSA data and to include Equipment QA/QC, Medical Audit, EQUIP, staff and Radiologist licensure and CEU tracking.
- Ensures QC/QA on equipment is being performed as per manufacturer's recommendation.
- Manages daily staffing to maintain efficiency with staff to patient ratio.
- Performs other duties as assigned.
Education: Completion of Radiologic Technology training program approved by the American Medical Association (AMA) required. Associate's degree in related technical discipline required. Bachelor's degree preferred.
Licensure: Current California Radiology license CRT(R)(M) and ARRT(R)(M) license required. Current BLS/Healthcare Provider status as per American Heart Association standards required.
Experience: Three (3) years of Mammography and/or breast care experience required. Two (2) years of leadership experience required.
Knowledge of:
- Current mammography imaging principles, theories and practices.
- Laws, regulations and hospital guidelines pertaining to professional care of patients.
- Mammography Quality Standards Act (MQSA).
The hourly rate for this position is $59.74 - $74.67. The range displayed on this job posting reflects the target for new hire salaries for this position.
Job Specifications:
• Union: Non-Affiliated
• Work Shift: Day Shift
• FTE: 1.0
• Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!