Supervisor, Medical Office - UofL Health

Overview

University of Louisville Physicians is hiring a Supervisor, Medical Office

Location:

About Us

UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and the Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Our Mission

As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care. 

JOB SUMMARY

Provides supervision, guidance and leadership to our patient care staff and managing the day-to-day clinical operations of the medical practice.

Responsibilities

JOB RESPONSIBILITIES

• Supervise medical assistants’ daily activities
• Monitor tasks for completion and timeliness.
• Fill in clinical roles as needed
• Resolve patient complaints
• Monitor lunch schedule and coverage
• Train new hires
• Evaluate staff competencies
• Monitor patient flow
• Communicates with physicians and plays an active role in establishing and coordinating our patients' care
• Use Allscripts, centricity business, online paging systems. Retrieve information from other hospital systems.
• Use Microsoft office applications.
• Inventory management and supply ordering
• Opening and closing duties in mangers absence.
• Exhibits friendly and helpful behavior.

• Other duties as assigned.

Qualifications

MINIMUM EDUCATION & EXPERIENCE

• A Bachelor’s degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements.
• Three years’ supervisory experience, preferred.
• Certified in Basic Life Support.

KNOWLEDGE, SKILLS, & ABILITIES

• Must possess excellent communication skills, both verbal and written. 
• Must be able to multi-task and be organized and detail oriented. 
• Ability to use electronic medical records for patients and ensure confidentiality of all patient information
• Must possess effective listening skills, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced environment.  
• Must be motivated, dependable, and professional team player.
• WORKING CONDITIONS

• Position requires occasional exposure to blood, body tissue or fluids (Category A), and hazardous materials and dust. Position may be stressful and demanding.

JOB REQUIREMENTS

• Candidates upon hire will complete an electronic I-9 verification.

• Only those candidates whose experience best meets our requirements will be contacted.
• University of Louisville Physicians is an Equal Opportunity Employer.
• Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy.