Supervisor of Clinical Services - Outpatient - Peoples Family of Corporations

About Us:

ALM Hopewell Center is a Certified Community Behavioral Health Organization that provides comprehensive mental health services to children and adults in the northern and central parts of the City of St. Louis and North St. Louis City. A professional mental health staff serves a growing caseload of 2,800 patients, of which greater than ninety-five percent are chronically mentally ill and suffering from major psychiatric disorders. Hopewell Center operates a Psychosocial Rehabilitation Center and a Comprehensive Psychiatric Rehabilitation Center for adults and youth.

TITLE: Clinical Supervisor

DEPARTMENT: Outpatient Department

REPORTS TO: Director of Outpatient

SUMMARY OF DUTIES AND RESPONSIBILITIES:

To provide direct supervision, oversight, and related administration and coordination of clinical programs in behavioral health. The supervisory position oversees outreach- Behavioral Health Liaison (CBHL), Emergency Room Enhancement (ERE) coordinator, Youth Emergency Room Enhancement (YERE) coordinators, and DM3700 Case Manager.

PRIMARY DUTIES AND RESPONSIBILITIES:

Provides general supervision and guidance of mental health programs in assigned catchment area/programs staff

Ensure assigned programs are effectively meeting client needs.

Ensures full functionality of supervised programs, including meeting standard for clinical excellence.

Applied knowledge and understanding of program, policies and procedures, and referral resources to assist others in resolving issues within scope of authority.

Assist in compliance related activities to ensure assigned programs are compliant with regulatory requirements.

Liaising with other community partners/providers to make sure mental health services are readily available.

Reviewing clinical performance metrics for assigned programs, including following up to evaluate whether programs are meeting stated metrics.

Maintains a commitment to evidenced based practice.

Responsible for staff recruitment, interviewing, and training as directed

Ensure clients receive the best clinical services and in a timely manner.

Serves as a resource to other clinicians.

Any other roles as assigned.

Skills and knowledge required:

Position requires expertise in community outreach, clinical assessment, crisis intervention and knowledge of community resources.

Ability to develop, organize, plan, and document clinical services.

Ability to supervise clinical personnel.

Excellent skills in active listening, and communication.

Good Interpersonal skills to effectively work with a diverse treatment team.

Qualifications for this Position:

Ideal candidate will have a Master's degree in Behavioral Health sciences, with experience in the crisis intervention, case management, assessment and treatment of community mental health.

CERTIFICATION OR LICENSE REQUIRED:

Licensed Clinical Social Worker, or Licensed Professional Counselor (full or provisional licensure) preferred.