Supervisor of Conflict Free Case Management - Seven Hills Foundation
Lincoln, RI
About the Job
Overview
$34 per hour
Supervisor of CFCM ensures the day-to-day oversight of the CFCM team fostering a professional and collaborative Person-Centered process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet each participant’s needs and goals.
Responsibilities
1 Review case records and ensure that documentation is adequate and up-to-date, and that participant records and reports meet federal and RI EOHHS guidelines;
10.works with the Area Director of community services to closely monitor the program to include auditing, Human resource activities, budgets Human resource activities and ensuring the financial and operational integrity of the program.
Additional Responsibilities
Delivers high level of customer service for employees in a professional and timely manner; strict adherence to maintaining confidentiality.Attains or maintains certifications as necessaryEmployee is required to maintain all training requirements as outlined by SHRI.
Performs other duties as assigned.
Qualifications
Bachelor’s degree and or a minimum of five years of relevant experience providing supervision for case management staff. Knowledge of Person-Centered approaches and outcomes. Certified or will need to become certified as a Traumatic Brain Injury. Accurate data entry skills; proficiency in Microsoft applications; excellent telephone skills, organizational, and conflict resolution skills using tact and diplomacy. Ability to work autonomously and the ability to demonstrate good judgement and the skills to seek feedback when needed.