Supervisor Patient Access (JR24-50313) - Masco Corporation
Morgantown, WV
About the Job
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Supervises and coordinates activities and employees related to all patient access processing including: registration, scheduling, and insurance verification, of patients within the healthcare system to ensure the financial viability of the clinical and business enterprise.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.High school graduate or equivalent.
2.Obtain HFMA Certified Revenue Cycle Representative (CRCR) Certification within one (1) year of hire.
EXPERIENCE:
1. Two (2) years of patient financial services, patient access, or registration experience.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.Associates Degree, BA or BS.
EXPERIENCE:
1.Two years of experience in a healthcare setting
2.Supervisory experience.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Supervises and coordinates activities related to registration & scheduling. Maintaining current knowledge of third party payor and managed care requirements
2. Coordinates and supervises access processing for verification, notification and pre-certification to minimize payment denials
3. Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
4. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures as well as assist in development and upkeep of departmental policies and procedures
5. Coordinates registration, scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication and accurate patient processing.
6. Interviews and screens potential employees using Targeted Selection and makes recommendations department Manager or Director to aid in filling vacant positions
7. Ensures that training of new employees is completed as well as identifies on-going continuing education needs of existing employees
8. Handles patient/family or staff complaints, investigates complaint and makes recommendation on appropriate resolution
9. Monitors performance of staff on a daily basis to ensure efficient high quality service
10. Completes performance evaluations for new employees, as well as annual evaluations
11. Participates with Manager in evaluation of employees who fall below expectations
12. Able to... For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Supervises and coordinates activities and employees related to all patient access processing including: registration, scheduling, and insurance verification, of patients within the healthcare system to ensure the financial viability of the clinical and business enterprise.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.High school graduate or equivalent.
2.Obtain HFMA Certified Revenue Cycle Representative (CRCR) Certification within one (1) year of hire.
EXPERIENCE:
1. Two (2) years of patient financial services, patient access, or registration experience.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.Associates Degree, BA or BS.
EXPERIENCE:
1.Two years of experience in a healthcare setting
2.Supervisory experience.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Supervises and coordinates activities related to registration & scheduling. Maintaining current knowledge of third party payor and managed care requirements
2. Coordinates and supervises access processing for verification, notification and pre-certification to minimize payment denials
3. Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
4. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures as well as assist in development and upkeep of departmental policies and procedures
5. Coordinates registration, scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication and accurate patient processing.
6. Interviews and screens potential employees using Targeted Selection and makes recommendations department Manager or Director to aid in filling vacant positions
7. Ensures that training of new employees is completed as well as identifies on-going continuing education needs of existing employees
8. Handles patient/family or staff complaints, investigates complaint and makes recommendation on appropriate resolution
9. Monitors performance of staff on a daily basis to ensure efficient high quality service
10. Completes performance evaluations for new employees, as well as annual evaluations
11. Participates with Manager in evaluation of employees who fall below expectations
12. Able to... For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Source : Masco Corporation
