Supervisor, PDOT Shuttle Operations - GLOBAL PARKING SYSTEMS - DES MOINES

Shuttle Driver Supervisor

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.

Basic Function – Assist in the day-to-day management of a shuttle operation ensuring that operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

MINIMUM QUALIFICATIONS 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.  

License Requirement:  Must possess a valid state-issued driver’s license with a current address and acceptable driving record. (CDL may be required) 

DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required. 

Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work 3rd shift and/or week-ends may be a requirement.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money.

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment.  The employee is occasionally required to sit and climb or balance.  The employee may be required to occasionally lift and/or move up to 75 pounds.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status. 

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