Supervisor - Production (Optical)

Brooklyn Park (MN), MN, US, 55445

Requisition ID: 854108 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high-performing teams, being a change agent and continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment. Leads production teams to achieve daily goals and objectives.

MAJOR DUTIES AND RESPONSIBILITIES

• Working knowledge of all aspects within the manufacturing area. 
• Monitor and evaluate productivity through team and individual metrics.
• Actively participate and engage in continuous improvement processes and coach employees on such initiatives.
• Display an excellent understanding of our unique selling proposition and effectively communicate those benefits to the team as well as potential and existing accounts.
• Effectively communicate company policies and procedures to the team.
• Manage and coach employees and ensure timely performance reviews and proper documentation of performance issues.   
• Responsible for effective scheduling of vacation hours, with consideration of seasonality workloads. 
• Maintain production records as well as machine maintenance records and charting. 
• Communicate with offsite vendors in troubleshooting office and lab machine errors and breakdowns using remote interfaces. 
• Maintain close association with accounts, internal and external, and address issues of product information and Rx service, as well as render decisions on matters of company policies and procedures. 
• Act as a role model and foster motivation, commitment and teamwork within the workplace.
• Maintain work area in a neat, clean, and organized condition. 
• Understands and follows all company and manufacturer’s policies and procedures and assures compliance of all attendance & safety rules and regulations.  Maintains confidentiality of all proprietary and HIPAA protected information.  
• Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload.  Cooperates with other coworkers and demonstrates a good attitude.  Performs an acceptable quantity and quality of work on time as required.
• Provide proper training, work direction, and technical guidance for less experienced coworkers.  Attend in-house or sponsored training meetings when necessary, including supervisory training classes as offered locally and suggested by management.
• Performs other duties as assigned. 

BASIC QUALIFICATIONS

• High School diploma, GED or equivalent work experience
• 4 years of experience in a manufacturing environment
• Ability to solve various types of problems that may involve multiple departments within the Company
• Ability to perform to high levels of competency in all aspects of lab manufacturing
• Strong computer skills (Microsoft Office – Excel, Word, PowerPoint, Outlook, DVI software)
• Good interpersonal, organizational and communication skills.
• Excellent leadership skills, with the ability to maintain an even workflow and a motivating work environment
• Ability to lift up to 50 pounds
• Manage interactions with internal and external customers.

PREFERRED QUALIFICATIONS

• Prior supervisory experience is a plus

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.