Supervisor Relief Admin Nursing PD - Cottage Health

The Relief Administrative Nursing Supervisor at Goleta Valley Hospital is responsible for overseeing the delivery of quality patient care following Cottage Health System's and department-specific policies and procedures, as well as directing and evaluating the care delivery of others to ensure continuity and quality.

MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES

General

Due to the size and scope of Goleta Valley Cottage Hospital, this position is not regularly required on the day shift Monday through Friday, thus requiring different work hours on week days vs. weekends, including holiday coverage. The position is also expected to assume various tasks that would otherwise be performed by support staff in larger facilities. Examples include but are not limited to locating and retrieving patient medical records, providing meal period relief for staff, securing medications from the after hours medication location, transporting patients, and scheduling surgeries.

Administrative/Management Functions

Responsible for planning and directing the overall management of nursing services during assigned shifts and functions as the administrative support and resource person for all hospital services.

1. Acts as a resource to and collaborates with all departments, Nursing Managers, and nursing staff in the allocation of staff, admissions, and other resources.

2. Acts as liaison between health care providers, physicians, patients, and families.

3. Handles media inquiries and works collaboratively with all public service representatives.

4. Acts as the initial incident commander in the event of a disaster until other resources become available.

Quality Management/Quality of Care

Demonstrates knowledge of quality management systems and assists the organization in achievement of its' quality management programs.

1. Demonstrates accurate knowledge of relevant laws, standards, and regulations as well as system, hospital, and departmental policies and procedures affecting decisions and interpretations.

2. Maintains established departmental policies and procedures, objectives, performance improvement programs, safety, environmental, and infection control standards.

3. Maintains confidentiality of employee and patient information consistent with established guidelines, policies, and procedures. Uses discretion when discussing patient, employee and organizational information.

4. Provides suggestions to improve overall quality and day-to-day operations.

5. Investigates any unusual occurrences or untoward incidents involving patients, employees, or visitors; makes appropriate notifications and participates in follow-up as necessary.

Leadership Behaviors

Enhances teamwork through leadership, guidance, and direction toward a common goal. Demonstrates consistent professional attitude and behaviors. Practices the principles of effective communication and promotes the same in others. Provides continuity of patient care and supports the philosophy of the hospital.

1. Demonstrates an understanding and acceptance of the philosophy, mission, and goals of the hospital and of the individual departments. Consistently exemplifies this philosophy.

2. Maintains current knowledge of hospital and departmental policies and procedures. Implements, and enforces policies and procedures as needed.

3. Promotes positive relationships by demonstrating a spirit of teamwork and courtesy to patients, co-workers, and the public.

4. Interacts in a professional manner with other hospital departments to ensure both quality and continuity of patient care and supports the CQI process

5. Provides leadership, guidance, and direction in the ability to work effectively with others, and to build teamwork toward a common goal.

6. Practices the principles of effective communication and promotes the same in others. Utilizes the proper channels of communication. Keeps Administration informed of pertinent issues.

7. Demonstrates advanced conflict management skills, including the ability to listen effectively and openly and to restate all points of view. Follows effective problem-solving techniques and delivers feedback in a constructive, specific, and non-judgmental manner.

8. Assumes the role of patient advocate in interdisciplinary communication to ensure quality patient care and positive outcomes.

9. Assesses work assignments, patient care needs, and staff competency before delegating duties or tasks. Serves in a leadership role to coordinate activities.

10. Aware of behavioral changes in one's self and others. Actively resolves potential problems to prevent them from affecting the efficiency and quality of patient care.

11. Effectively responds to the changing needs and priorities of the organization. Acts as an agent of change in a positive and professional manner to assist staff in meeting the challenges of the health care system.

12. Manages multiple demands and demonstrates flexibility in providing leadership, including other departments as required. Assists with a variety of management functions.

13. Attends meetings as required and acts as a liaison to other institutions in order to facilitate quality patient care.

Professional Development

Self-directed in maintaining and enhancing professional growth of self and others. Keeps self and others informed of changes throughout the department, hospital, and health care industry. Is an active participant in problem solving and is responsible for maintaining professional competence and keeping informed of changes.

1. Maintains professional competence. Reviews professional literature, participates in pertinent education programs and seminars, and/or other appropriate learning experiences. Active participant in staff and committee meetings.

2. Keeps informed of changes by attending staff and committee meetings, educational programs, and by reviewing emails, departmental postings and other communications.

3. Establishes personal goals and reviews same annually.

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Level of Education

Minimum: New employees to this position on or after 1/1/2022 must have a Bachelor of Science in Nursing (BSN) or current enrollment in a BSN program with an anticipated graduation date within an established timeframe.

Preferred: Masters Degree or equivalent of education and experience

Certifications, License, Registrations

Minimum: Current California Registered Nurse license and Basic Life Support from the American Heart Association. PALS certification also preferred.

Years of Related Work Experience

Minimum: Three (3) years of Registered Nurse experience in at least two different acute care areas.

Preferred: Three (3) years of demonstrated leadership experience of increasingly greater responsibility in an acute care hospital.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.

Nursing Administration, Per Diem, 12 Hour, Variable Shifts, Goleta Valley Cottage Hospital