Supervisor - Transfer Center - F/T Days - Hackensack Meridian Health

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. 

Supervises the coordination of a wide variety of administrative, operational and technical activities to  ensure safe and efficient Hackensack Meridian Health Transfer Center operations. Facilitates  communication between sending and receiving facilities, including the use of telephone, computer  software, and other communication and documentation tools. Documents a record of the encounter.  Utilizes clinical expertise, critical thinking, and demonstrated knowledge of unit-specific admission and  discharge criteria.

1. Assumes 24-hour responsibility for all matters as they relate to departmental business and operations.
2. 2. Fill in for Manager in times of absence. Make administrative decisions, hold meetings, ensure  timekeeping and payroll procedures and provide accountability.  
3. Assist in mandatory reporting to local administrative leadership as well as network personnel.
4. 4. Responsible for quality assurance and team member feedback. 
5. Assist with the coordination of team meetings. 
6. Participate in recruitment, onboarding and separation processes. 
7. Represents HMH Transfer Center on appropriate committees, task forces, professional organizations in a manner which reflects positive, progressive and collaborative growth. 
8. Communicates regularly with peers, superiors and subordinates on issues regarding Transfer Center  workflow and protocols, network updates, and new procedures. 
9. Help create and foster a respectful and inclusive team environment.
10. 10.Self-motivated, independent, but seeks guidance from senior leadership when needed.
11. 11. Answers telephones in accordance with established policies and procedures. 
12. 12. Utilizes professional tone and demeanor in all communication. 

1. Performs all tasks in accordance with Clinical Coordinator RN and Transfer Center Agent job  descriptions. 
2. Patient age specification: Neonate, infant, toddler, pre-school, school age, adolescent, adult,  geriatrics. 
3. Must be able to sit and work at a computer with multiple monitors while speaking on a telephone for  extended periods of time. 
4. Other duties and/or projects as assigned.

• Current and valid New Jersey Nursing license is required
• BLS/CPR certification by American Heart Association is required within 60 days of hire
• Bachelor of Science in Nursing (BSN) from an accredited school of nursing required, MSN preferred.
• Minimum of 5 or more years of clinical experience in an acute care setting required
• Transfer center experience required
• Critical care and emergency medical services experience preferred
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!