Supervisory Human Resource Specialist - State of Idaho

Description

STATE OF IDAHO
MILITARY DIVISION
Human Resource Office (HRO)
State Personnel Branch
4794 General Manning Avenue, Building 442
Boise, Idaho 83705-8112
Telephone: (208) 801-4276

STATE VACANCY ANNOUNCEMENT

Registers established from this announcement may remain valid up to one year to fill vacancies within the same classification.

                      ANNOUNCEMENT NUMBER:                  24-77-N

                      AREA OF CONSIDERATION:                    Open to all applicants

                      POSITION TITLE:                                         Supervisory Human Resource Specialist (Employee Relations Program Manager)

                      PAY GRADE:                                                    NGA-11

                      POSITION CONTROL NUMBER:            1161

                     CLASS CODE:                                                  22772

                     SALARY RANGE:                                             $35.29 to $45.88 hourly ($73,399 to $95,435 annually) - pay typically starts at $35.29/hour

                     FLSA CODE:                                                      Administrative Exempt

                     DUTY LOCATION:                                           Idaho Military Division, Human Resource Office - State Personnel Branch, Boise, Idaho, Gowen Field - not remote 

                     TYPE OF POSITION:                                      Civilian Nonclassified

                     COMPATIBLE MILITARY FIELD:                 Not Applicable

The HRO State Personnel Branch will not forward non-qualifying or incomplete application packets for consideration – ensure to attach all required information as specified below. PLEASE READ THE ENTIRE ANNOUNCEMENT BEFORE APPLYING.

Applications will be accepted through 4:59 PM MST on the posting end date. 

YOUR APPLICATION PACKET MUST INCLUDE:

• Military Division Mandatory Questions – Attachment of your individual responsesto mandatory questions for all applicants
• Qualifications - Attachment of your individual responsesto each of the Mandatory Requirements and each Knowledge, Skills and Abilities (KSAs) specified in this announcement under QUALIFICATION REQUIREMENTS. Attach document/pdf to your application with all your responses. This is requiredto assess you meet all requirements for consideration. If not provided, your application will be considered INCOMPLETE.
• Optional: Attach a resume and/or other supplemental documentation to support your qualifications.

MILITARY DIVISION MANDATORY QUESTIONS:

• (1) Except for minor traffic offenses, have you ever entered a plea of guilty, no contest, or had a withheld judgment to a felony offense?
  If YES please explain on a separate paper and attach it to your application.
  
  
• (2) Do you certify that I am a U.S. citizen, permanent resident or a Foreign National with authorization to work in the United States

QUALIFICATION REQUIREMENTS: Applicants must attach to their application individual responses addressing each requirement separately.

Mandatory Requirements (conditions of employment) Provide the requested information, address your willingness and ability to meet the applicable condition and/or how you meet the requirement.

Provide your individual responses in an attachment to your application addressing each requirement (1-2) separately.

(1) Must have and maintain a valid and unrestricted state issued driver’s license (from any state). Provide your driver’s license number, issuing state, license expiration date, and the full name specified on the license.(Do not provide a copy of your driver’s license.) 

(2) Must have, or be eligible to obtain, and maintain a favorable T3 (SECRET) Federal Background Investigation. If a selected candidate does not have a current favorable T3, as a condition of employment he/she must submit to the investigation process immediately upon hire/appointment. (At a minimum, a favorable suitability determination by the State Security Manager is required prior to appointment into this position.) 

Knowledge, Skills and Abilities (KSAs)
Applicants must have 36-months of specialized experience performing related to the duties as specified below.In your detailed, individualized responses describe your civilian and military education, training, and work experience as it relates to each KSA that demonstrated your related experience. KSA responses assist in verifying your qualifications and determining the best-qualified applicants.

Provide your individual responses in an attachment to your application addressing each requirement (1-7) separately.

(1) Knowledge of, and skill in applying government sector Human Resources management concepts, principles, practices, laws, regulations, policies, procedures, and precedents to provide comprehensive administrative, technical and advisory services in any of the following specialties. Describe related education, training and work experience, and address lead or supervisory roles, if applicable. 

• • Performance Management Systems (Job Performance Standards/Expectations; Performance Appraisals/Evaluations; Performance Improvement Plans)
  •  Corrective Actions / Progressive Discipline 
  • Complaints and Investigations 
  • Employee Benefits and Entitlements 

(2) Skill in communicating with a variety of customers at all levels, with varying degrees of understanding, with tact and diplomacy; and ability to effectively, discretely and professionally resolve complex, contentious and emotionally charged problems. Describe related education, training and work experience. 

(3) Skill in conducting inquiries/investigations to include in-depth interviews to gather facts and information, interpret statistical and/or narrative information, and to identify goals and objectives of subjects interviewed; and the ability to analyze data and develop and communicate, both orally and in writing, a compelling analysis (report) sufficient to gain understanding and acceptance of findings and recommendations presented. Describe related education, training and work experience. 

(4) Skill in incorporating principles of good administration and organization; ability to establish priorities, adjust, and respond to changing or competing priorities, issues, requirements and situations; skill in analyzing incoming tasks to identify, plan and execute multiple sequential processes that may not be immediately identifiable (2nd/3rd order effects, and/or verification of incoming data against existing information/records). Describe related education, training and work experience. 

(5) Knowledge of military protocol, values, and culture; knowledge of military force structure and organization. Describe related education, training and work experience. 

(6) From the word groups below (a. through d.), please select the word group that is most reflective of your personality type and work style. Explain how the characteristics indicated by your selected group will benefit the employer if you are selected for this position. 

• • a. Energetic, Engaging, Confident, Flexible, Skillful, Quick Learner, Action-Oriented 
  • b. Organized, Procedural, Methodical, Consistent, Punctual, Detail-Oriented 
  • c. Communicative, Cooperative, Enthusiastic, Compassionate, Teamwork, People-Oriented 
  • d. Analytical, Competent, Independent, Problem Solver, Seeks Ways to Improve Processes, Procedures and Systems 

(7) From the word groups above (a. through d.), please select the word group that is least reflective of your personality type and work style. Explain how you have compensated in these areas in the past. 

SUMMARY OF DUTIES: Refer to the position description below.

CONDITIONS OF EMPLOYMENT:
a. Each person hired will be required to provide verification of eligibility to work in the United States and may be subject to a criminal background check.
b. Refer to the position description for the Mandatory Requirements for this position.
c. The State of Idaho, Military Division is an Equal Opportunity employer. Selection for this position will be made without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), genetic information, political affiliation, marital status, and disability or age (which does not interfere with job accomplishment or job eligibility based upon the position description Mandatory Requirements). Appropriate consideration shall be given to veterans in accordance with applicable state and federal laws and regulations.

PERSONNEL MANAGER CERTIFICATION: The title, series, grade, duties and responsibilities are complete and accurate as written and a current or projected vacancy exists as advertised.

                                                                                 Paula R. Edmiston
                                                                                 Human Resource Manager
                                                                                 Military Division – State Personnel Branch

Applications accepted online only (State employees should apply after logging in to Luma). If you are unable to apply online, please contact the HRO office by phone 208-801-4276 or email Monica at mgildersleeve@imd.idaho.gov to discuss alternative options.

Thank you for your interest in employment with the Idaho Military Division.

By submitting your application, you are certifying all answers and statements are true and complete to the best of your knowledge. You understand that should an investigation disclose untruthful or misleading answers, your application may be rejected, name removed from consideration, or employment with the State terminated.

JOB TITLE: SUPERVISORY HUMAN RESOURCE SPECIALIST 
(EMPLOYEE RELATIONS PROGRAM MANAGER) 
POSITION CONTROL NUMBER: 1161 
CLASS CODE NUMBER: 22772 
SALARY GRADE: NGA-11

INTRODUCTION: This position is assigned to the Idaho National Guard Human Resources Office, State Personnel Branch (HRO-SPB), functioning within the State of Idaho – Military Division. The primary purpose of this position is to serve as Supervisory Human Resource (HR) Specialist (Employee Relations Program Manager) responsible for administering the agency’s State HR programs, systems, regulations, policies and procedures for a large (430+) and geographically disbursed workforce engaged in a wide variety of missions and occupations. Manages, administers and supervises Employee Relations programs and functions of the agency. Administers the Performance Management System. Provides consultation and guides operational managers in the development of job performance standards and appraisals, counseling forms, performance improvement plans (PIP), and in the documentation and facilitation of progressive corrective and disciplinary actions. Guides supervisors/managers through applicable policies and procedures, ensuring correctness and propriety of actions proposed/taken. Advises employees of their rights and options when subject to corrective and disciplinary actions. Advises employees about Problem Solving (Grievance) Procedures and administers/facilitates problem solving requests. Receives complaints and conducts fact-finding inquiries and formal investigations of alleged misconduct or wrongdoing. Administers programs and advises on employee relations matters including workplace conflict and working conditions, Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) Protections/Compliance, Whistleblower Protections, Equal Employment Opportunity, Respectful Workplace, Safety, Risk Management, and State Service Awards. 

Directs and supervises the work and services of one HR Specialist (Employee Relations) who administers and carries out benefit program responsibilities of the agency. Supervised work includes, but is not limited to processing position, personnel and pay actions and forms; New Employee Benefits Orientation; Employee Benefits and Entitlements policy/procedural guidance and administration (Health, Dental, Vision, Life and Disability Insurance, Worker’s Compensation, base and optional Retirement Plans); Family Medical Leave Act (FMLA), Paid Parental Leave (PPL), Employee Assistance Program (EAP), and the Leave Donation Program; maintenance of Official Personnel Files; Change in Employee Compensation (CEC) Personnel/Pay Actions; Americans with Disabilities Act of 1990 (ADA); Reasonable Accommodations; Employee Separation/Exit; processing, recording and filing performance management documentation received at HRO; preparation, maintenance and management of documentation, files, official records and trackers (electronic and physical); information/data management; research, consolidation and reporting of information; internal audits; and coordination, correspondence and communication as necessary or assigned. 

***Idaho Military Division is exempt from State of Idaho Division of Human Resources (DHR) modernization/statewide consolidation. The Human Resource professionals serving the agency remain assigned to and under the direct management/supervision of the Idaho Military Division.***

DUTIES AND RESPONSIBILITIES:

1. Incumbent has administrative responsibility for the full range of HR Employee Relations programs major duties and responsibilities. Assists the HR Manager with planning, administering and overseeing the implementation, modernization and ongoing operation of personnel programs, systems, regulations, policies, procedures, practices and records of the HRO-SPB. Composes/drafts correspondence, reports, information papers and proposed legislative changes. Monitors federal and state legislation and provides analysis and recommendations to HR Manager. Advises regarding changes, application and implementation of federal laws, state statutes, proposed legislation, and content and application of state and agency regulations, policies, rules and Executive Orders effecting the agency’s state employees. As assigned, develops and maintains IMD state employee personnel regulations, policies and procedures, aligning with the Idaho National Guard (IDNG) Federal Technician Program to the extent possible and practical. Adapts guidelines from federal laws, state statutes, Executive Orders, and regulations and policies prescribed by the Governor, Division of Human Resources, Division of Financial Management, State Controller’s Office and the State Board of Examiners; Office of Personnel Management, Department of Defense, Department of the Army and Army National Guard, Department of the Air Force and Air National Guard, National Guard Bureau, and the IDNG Human Resources Office and Federal Technician Program. Advises, assists with, and reviews organizational/work group personnel policies and procedures, standard operating procedures/guides and employee manuals to ensure conformance with established agency directives and guidelines. 

2. Manages Employee Relations programs, systems, policies and procedures. Administers, assists with, and advises employees and supervisors/managers on policies and procedures applicable to personnel, employment, and programs/functions. Assists operating managers/supervisors in analyzing and finding solutions to employee and workplace challenges. Ensures employee relations related personnel/position actions and data are current in trackers and automated system(s); generates related reports as requested. Performs quality review of information maintained and final products to ensure accuracy of data. Conducts research into discrepancies and resolves/corrects problems. Responsible for preparation, maintenance and management of documentation, files and records (electronic and physical); information/data management; research, consolidation and reporting of information; internal audits; and coordination, correspondence and communication as necessary or assigned. 

3. Administers the Performance Management System to include job performance standards, performance appraisals, and necessary administrative actions resulting from supervisory changes. Continually monitors to ensure that employee records are current and that document requests are made. Monitors the timely submission of performance standards and appraisals and addresses delinquencies. Provides advice and assistance to supervisors and managers on preparation of performance standards and appraisals, aligning expectations with position descriptions. Provides technical guidance and coordinates actions/documentation with supervisors/managers, reviewers, approvers and appellate authorities relative to “Unacceptable” performance (i.e., probationary separation, ineligibility for CEC pay increases, PIP, etc.). Reviews performance standards and appraisals for regulatory and CEC compliance. Explains options if an employee is dissatisfied with performance rating. Advises and assists supervisors with developing and administering employee Performance Improvement Plans (PIP) to correct performance deficiency. 

4. Advises and assists supervisors with corrective and disciplinary matters. Advises on issues such as regulatory and procedural authorities relating to non-performance, misconduct, disciplinary problems, employee dissatisfaction, work habits, tardiness and unexcused or excessive absences, and provides guidance on options and possible solutions. Advises, assists with and reviews counseling forms, letters of reprimand and proposed adverse actions. Consults with and coordinates review of proposed adverse actions with agency Attorney/ Advisor. Explains options to employees regarding their rights in disciplinary matters. 

5. Advises workforce management and employees on sensitive situations that may be difficult to resolve, including matters pertaining to Paid Parental Leave (PPL), Family Medical Leave Act (FMLA), ADA, Reasonable Accommodations, conduct, workplace conflict, changes in working conditions, change in supervisor and other potentially difficult or controversial matters. Receives and reviews complaints and employee problem solving requests (grievances). Performs investigative fact-finding or initiates formal investigation as necessary to advise management, take action or coordinate an appropriate response to the complainant. Coordinates/ facilitates each step/level of pending action to ensure regulatory timelines are met. Advises employees of their rights, relevant regulations and procedures, and resources available for assistance. 

6. Researches, advises, assists, responds to, and coordinates safety and risk management inquiries and matters of concern that arise. 

7. Provides information and policy guidance addressing Equal Employment Opportunity (EEO)/Equal Opportunity (EO) matters, prevention of discrimination and sexual harassment, whistleblower protections, respectful workplace, professional workplace environment, workplace violence, and nepotism. Coordinates with the Idaho National Guard State Equal Employment Manager (SEEM) to ensure that joint federal/state employee information is disseminated. Assists with developing related policies, procedures and training. Provides statistical data to State and federal officials as requested. 

8. Advises management, assists employees and ensures compliance with USERRA protected benefits and entitlements related to active military service. 

9. Plans, develops and conducts training on a wide range of Employee Relations matters as requested or assigned. Coordinates annual statewide mandatory training events at the agency (Respectful Workplace and Cybersecurity). Ensures an accounting of individual and organization participation in training events. 

10. Administers the State Employee Service Awards Program recognizing longevity in State employment. Coordinates awards and documentation, and schedules, coordinates and participates in award presentation ceremonies. 

11. Serves as a back-up for New Employee Benefits Orientation of State employees new to the agency or changing employment status and regarding employee benefits/entitlements. Briefs employees on their benefits/entitlements and reviews records and actions to ensure they are procedurally correct and complete. Explains provisions of employee benefits and programs, e.g., retirement, health, dental, vision, life insurance, and the Employee Assistance Program (EAP). Provides direction to employees and supervisors on matters relating to Worker’s Compensation, Family Medical Leave Act (FMLA), Paid Parental Leave (PPL), and Leave Donation Program criteria and eligibility. Advises supervisors and employees on leave policies. 

12. Performs supervisory duties and responsibilities. Provides leadership and direction in overseeing the work and activities of subordinate personnel. Assigns, directs and monitors accomplishment of work. Identifies work priorities and timelines, when appropriate. Establishes employee performance standards. Appraises performance annually and recognizes performance exceeding standards. Reviews goals and objectives, discusses program compliance, and makes adjustments as necessary. Provides coaching and counseling and utilizes progressive discipline if necessary. Provides opportunities for training and professional development. Responsible for employee time and attendance matters to include compliance, staffing and scheduling, leave approval and timesheet review and approval. Reviews and considers personnel and position actions requested by subordinate(s), and coordinates approved actions as appropriate. Promotes a respectful workplace that complies with policies of the Adjutant General. Observes and ensures compliance with all Whistleblower Protection Program, Equal Employment Opportunity (EEO), security, environmental, and workplace safety practices, policies, and regulations at all times. Maintains a safe and drug/alcohol free workplace. 

13. Performs other related duties and projects as necessary or assigned. 

SUPERVISORY CONTROLS: The incumbent works under general supervision of the State Human Resource Manager who outlines overall program goals and objectives. Incumbent determines the most appropriate principles, practices and methods to apply in all phases of assignments, including the approach to be taken, the degree of intensity and the depth of research in management advisories. Incumbent independently advises customers and completes program work, keeping supervisor informed of potential controversies and significant problems. Work is carried out using applicable laws, statutes, regulations, policies and procedures for guidance, and is reviewed for compliance with established guidelines and directives, accepted practices, and attainment of established program goals and objectives.

PERSONAL WORK CONTACTS:  Incumbent has frequent contact with Idaho Military Division (IMD) Executive Leadership and support staff; IMD and IDNG management officials and staff; Federal/State Cooperative Agreement Program Managers, Budget Analysts and Resource Managers; and management and staff of IMD support functions to include the State Accounting Office, Purchasing and Contracting Office, and IT support personnel; serviced employees throughout the IMD; the job seeking public; Staff Judge Advocate (IDNG/IMD Attorney/Legal Advisor); State Deputy Attorney General (DAG); IDNG Inspector General (IG). Occasional external contacts include management and staff of the Division of Human Resources (DHR), Division of Financial Management (DFM), Idaho Human Rights Commission (IHRC), State Controller’s Office (SCO), State Insurance Fund (SIF), State Risk Management, PERSI, Office of Group insurance (OGI); investigators and attorneys representing state matters; and representatives of civilian organizations and the general public.

WORK CONDITIONS/ PHYSICAL EFFORT: Work is primarily sedentary and performed in a professionally configured office setting. May require occasional lifting of light items such as office equipment, files or supplies up to 25 pounds. Considerable sitting and some standing, bending, squatting, kneeling and walking is required. Incumbent may occasionally be required to work other than normal duty days, and/or extended duty hours. Some travel, via all modes of transportation, is required for work and training. Travel may require overnight stays for short durations.

FLSA Overtime Code: A (Administrative Exempt; straight time) 
EEOC: A01 (Administrative) 
WCC: 8810 
SEPTEMBER 2024 

• State Benefits:

  The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

  EEO/ADA/Veteran:

  The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
  

  The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

  Preference may be given to veterans who qualify under state and federal laws and regulations.

  
  

  *Benefits may not be applicable for temporary or seasonal positions.