Supplier Relationship Manager- RMS - SGA Inc.

Software Guidance & Assistance, Inc., (SGA), is searching for an Supplier Relationship Manager- RMS for a CONTRACT assignment with one of our premier Pharmaceutical services clients in Pleasanton, CA.

The Supplier Relationship Manager works closely with project, people, and functional leaders across Clinical Operations & Biometrics, Procurement, Legal and Suppliers to ensure appropriate governance and oversight of RMS suppliers and maximizes the value obtained from partnerships with external providers of Clinical Trial Services at a study, program or supplier level. This is a two level job requiring a combination of advanced skills and experience in identifying, selecting and managing external suppliers of Clinical Trial Services.
Responsibilities :

• Oversee all aspects of outsourcing / external resourcing in support of Clinical Operations and Biomentrics (COBM) functions and sub-functions.
• Effectively manages the relationships with key suppliers and represents RMS at applicable levels within management teams /steering committees.
• Develops overall RMS COBM outsourcing strategy across functions.
• Works with COBM leaders to identify and fully document outsourcing needs.
• Works with Procurement and COBM Subject Matter Experts (SME) to identify and select suppliers.
• Works with Procurement, Supplier Quality Assurance and SME to qualify.
• Works with Clinical Contract Administration and Legal to establish Master Services Agreement (MSA) for as many suppliers as possible.
• Establishes, monitors and reports on Key Performance Indicators for applicable suppliers.
• Ensures complete and accurate supplier information / records are maintained across applicable systems (e.g., Simple-Buy, CTMS, etc.)
• Other applicable duties assigned by manager
• Manages staff; provides staff with coaching, training and opportunities to develop skills, and gives ongoing, constructive and timely feedback on performance and progress toward goals and expectations.
• Other duties as assigned by management.

Required Skills:

• 7 years of experience relevant experience required in sponsor / vendor relationship experience within Diagnostics and/or Pharmaceutical industry
• Clinical Trial Services
• Vendor Management
• Contracting: Master Services Agreement content and contract negotiations
• Vendor Budgets
• Key Performance Indicators for Clinical Trial Services
• Project Management Software
• Bachelor's degree in Business / Finance or industry related field
  

Preferred Skills:

• Master's degree in Business / Finance or industry related field
• 4 years of experience of specific RFI, RFP, Contracting and/or Budget management experience

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.