Supply Chain Liaison - Air Express International USA, Inc.

Job Title: Supply Chain Liaison

Job Location: Romulus, Michigan

We have an exciting opportunity for a Supply Chain Liaison.  In this role you will develop, implement, and manage integrated logistics solutions that impact customer warehousing, distribution, and inventory of products and materials.  This role includes planning and managing specialized logistics development projects for customers seeking solutions to their sourcing and distribution issues.

Key Responsibilities:

• Participates in designing, implementing and managing specialized logistics development projects for companies seeking solutions to sourcing and distribution issues
• Puts the proper procedures/processes in place,  and sets up information technology for new logistics projects
• Develops and documents work instructions, requirements and well-defined project/implementation plans for logistics projects; tracks and reports the progress and status of logistics projects
• Analyzes data and prospective customer service requirements; evaluates current total supply chain scenarios of target clients versus the development and evaluation of alternative scenarios
• Selects the optimum scenario which, while suiting a particular target client, fully exploits current DHL capabilities and/or identifies possible enhancements of DHL services
• Calculates specific service provision and project costs
• Monitors service performance to ensure compliance with agreed customer standards utilizing established measurement tools; ensures vendor compliance with service agreements
• Proactively work with various sectors such as other stations and departments
• Understand and follow customer SOPs and COPs
• Responsible for creating and updating customer daily, monthly, and quarterly reports and any resolutions required
• Participate in customer communication to address outstanding issues and  complete resolution
• Responsible for quoting/arranging of shipments
• Assisting in accounts receivables, including customer communication

Skills / Requirements:

• 2+ years of experience in Logistics and/or Supply Chain
• Must have minimum intermediate Excel experience (creating pivot tables, utilizing filters, producing reports, etc.)
• Strong knowledge of freight forwarding business
• Effective communication skills
• Demonstrated organizational skills
• High level leadership skills (communication, motivation and interpersonal skills)
• Ability to make well informed decisions

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html  #LI-RL2 

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND

 A GREAT PLACE TO WORK !

WHY DOES THIS MATTER TO YOU?

• It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
• We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
• And that’s why external organizations have granted us different accolades for our people practices

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.#LI-RL2

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.