Supply Partner Development Engineer - ALTEN Technology USA
Greensboro, NC
About the Job
We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
As a Supply Partner Development Engineer within our Supply Network Resiliency (SNR) group, you will be instrumental in driving and managing the performance of our supply base. Your role will focus on improving supplier performance from a quality, delivery, cost, and sustainability perspective. You'll be part of a team dedicated to addressing issues with underperforming suppliers, providing technical assistance, and ensuring robust production systems and processes.
Key Responsibilities:
Supplier Performance Management: Drive improvements in supplier performance by addressing issues related to production systems, technical resources, and problem-solving capabilities. Aim to restore supplier health and enforce a zero-tolerance policy for disruptions impacting operations or customer satisfaction.
Technical Assistance: Provide expert technical support to suppliers, helping them resolve production issues and implement sustainable solutions.
Collaboration: Foster strong relationships with Supplier Development teams and other relevant departments. Leverage global knowledge and best practices to enhance supplier development efforts.
Crisis Management: Support the resolution of critical supplier issues to ensure a continuous flow of parts to production and aftermarket sites. Act quickly to minimize disruptions and secure reliable deliveries.
Operational Excellence: Drive improvements in supplier processes and production systems to prevent impacts on operations. Implement and promote best practices to achieve operational excellence.
Reporting To: Head of Supply Partner Development
Competencies Required:
Analytical Skills: Assess supplier capacity and investment requests accurately. Identify weaknesses and develop effective solutions.
Problem Solving: Address complex supplier issues with a sense of urgency and creativity. Develop and implement problem-solving techniques to resolve faults.
Multitasking: Manage multiple tasks efficiently in a fast-paced environment. Prioritize effectively to meet objectives and deadlines.
Communication: Provide clear, actionable feedback to suppliers. Maintain strong relationships and collaborate with various stakeholders to achieve common goals.
Leadership: Demonstrate strong leadership and collaboration skills. Drive initiatives and guide suppliers towards improved performance and operational excellence.
Qualifications:
Education: Bachelor's degree in Engineering, Business Management, Supply Chain Management, or a related field.
Experience: Background in supply chain quality and development, production experience, or crisis management. Experience in the automotive or heavy commercial truck industry is preferred.
Skills: Strong problem-solving, communication, and project management skills. Ability to work independently with minimal supervision and prioritize tasks effectively.
Customer Focus: Dedicated to meeting both internal and external customer expectations. Strong commitment to delivering results and maintaining high standards.
Flexibility: Prepared to travel on short notice and adapt to changing situations.
Salary Range: $70,000-75,000
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
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