Supply Planner - JACOBS DOUWE EGBERTS

JDE USA is a fast-growing premium consumer packaged goods company that is a standalone subsidiary of JDE Peet’s, the largest pure-play coffee and tea company globally. JDE Peet’s business is fueled by a supply chain reaching more than 100 countries, unleashing the possibilities of coffee & tea through their strong portfolio of global, regional and local brands. These brands are built upon a rich history and heritage deeply rooted in the diverse coffee & tea cultures in which we work. The JDE Peet’s portfolio supplies coffee and tea to everyone, no matter who they are, where they are, or what their preferences are. JDE USA offers Tea Forté globally and L’OR Coffee in the U.S.

The Supply Planner role will be responsible for the forecasting of all value-add services and fulfillment orders at our 3PL providers and ensuring the execution of sales orders for our Retail and eComm customers. This is a hybrid role that integrates the planning and execution functions at our 3PL’s and therefore requires a candidate that can be the bridge between incoming inventory from our suppliers, sales orders from our Retail, D2C, and Amazon channels, and daily/weekly execution at our 3PL partners.

The role requires a team oriented, analytical individual with a bias to action. Strong process and systems skills (Netsuite, Amazon Seller Central, 3PL WMS, etc) are essential. Working and communicating with multiple internal and external stake holders to execute a 2-week locked, 4-week rolling forecast with precision is crucial to success.

Responsibilities:

• Main point of contact for 3PL’s to manage daily/weekly fulfillment activities.
• Build, maintain and provide 12-Mo rolling supply forecast’s to our 3PL’s on a monthly basis.
• Provide 4-week rolling forecasts to our 3PL’s with granularity for Kitting/Bundling, D2C, Amazon, and B2B/Wholesale orders and execute on a rolling 2-week lock.
• Lead the weekly Transfer Order process for Amazon, including updates to Netsuite and Seller Central and in close coordination with the eComm team.
• Ensure forecasted orders are aligned with inventory availability to avoid backorders and order cancellations.
• Monitor existing and incoming inventory, alert stakeholders on excess inventory as well as inventory shortages.
• Responsible for evaluation of 3PL performance against orders and SLA’s
• Support IBP (S&OP) process; Prepare Supply Review for monthly IBP (S&OP) cycle and meetings.
• Communicate to cross-functional teams and leadership on supply risks and opportunities, capacity planning, and inventory coverage projections.
• Analyze inventory and supply issues for root causes and takes corrective actions to resolve.
• Work cross-functionally with logistics, sales, customer experience and finance.

• Highly analytical, able to work cross functionally, excellent communication and presentation skills.
• Bachelor’s degree or higher in an analytical field.
• Minimum 5 years’ experience.
• Experience in working within a S&OP (IBP) process.
• Proven experience in supply planning, production planning, inventory management, and omni-channel fulfillment.
• Excel super user, experienced with PowerPoint.
• Experience working with NetSuite ERP.
• CPG, good/beverage background.
• Applicable supply chain certifications/credentials (such as APICS), highly preferred.