Support Administrator at TEKsystems
Chicago, IL 60601
About the Job
Description: Our client is looking for a Support Administrator to join their team in Chicago, IL!
- Possesses 4+ years of experience of a mix of helpdesk and desktop.
- Advanced Office 365 troubleshooting
- Windows 10 support
- Experience working off a ticketing system (ServiceNow is a plus)
- Experience with network/server troubleshooting and diagnostics
- Remote support
- Web-conferencing support and troubleshooting including Microsoft Teams and Skype.
- Application support (Oracle, Workday, Microsoft Office 365 suite, etc.)
Skills:
Technical support, Customer service, Help desk support, Windows, Active directory, Office 365, Application support
Top Skills Details:
- 4+years corporate Helpdesk/Service desk experience (Level 2)
- 2+ years of application support (Teams, SharePoint, Workday, etc.)
- Strong customer service experience
- Experience with network/server troubleshooting and diagnostics
- Bachelor's Degree required
Experience Level:
Intermediate Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.