Support Analyst - Laboratory Information System - Diverse Linx

Job Description

• Experience with LIMS LabVatage ,upgrades, enhancements, and operational support procedures

• Demonstrated ability to understand, analyze and document complex business processes, translate business needs and functional requirements into technical or process-driven solutions

• Experienced and self-directed individual able to work independently and collaboratively in matrixed team environment, lead business users / stakeholders and DTE team members to complete assigned workstream tasks in a timely manner and with expected level of quality

• Experience in computer system validation, authoring CSV deliverables and execution of testing and validation

• Strong communication, interpersonal and collaborative skills

• Solid analytical and problem-solving abilities

• Experience in system configurations for a LabVatage LIMS system implementation, including sample management, results analysis, lab workflow, release & stability management, Lab Execution Systems (LES) / Electronic Lab Notebooks (ELN) etc.

• Document and present complex issues, design options and solutions to a variety of audiences

• Participate in the computer system validation (CSV) planning and execution of the solutions, authoring and / or contributing to key system Life cycle (SLC) & CSV deliverables

• Partner with managed services team members and peers for platform and database support, as well as technical development for enhancements and projects

• Work closely with Compliance, Internal Audit and Quality Assurance groups as needed to ensure compliance with GxP regulations, as well as our DTE system lifecycle