Support Services Coor / QIDP at Mosaic

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Support Service Coordinator/QIDP  to join our team!

At Mosaic, we empower people to live as independently as possible.  As a Support Service Specialist, you’ll oversee the quality aspects of individuals served in our intermediate care facilities, focusing primarily on quality, clinical and compliance outcomes.  

Who will love this job: 

• A natural helper - You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own. 
• A collaborator-  you know that cross-functional teams come up with the most successful solutions
• A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments
• A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations

What YOU’LL Do:

• Participate in maximizing employee engagement by supporting direct support teams with adequate training and coaching
• Coordinate and direct the delivery of habilitative services with regulatory requirements
• Manage development of individual-centered programs and monitor the quality of services delivered
• Develop new policies, procedures and methods to deliver quality services
• Provide on-call assistance and guidance to staff during critical situations.

SCHEDULE: Generally a day position with on-call responsibilities rotating weekends – which may require other hours and flexibility based on the needs of the department/ agency.

What YOU’LL Need:

• You’re comfortable and even thrive in fast-paced environments where you learn something new every day
• Bachelor’s Degree in Human Services, Occ Therapist, Nurse or related field - REQUIRED
• Two years of experience working with individuals with developmental disabilities
• Strong background in performing habilitative services in a thoughtful and purposeful manner
• Ability to adapt and be agile as needed in a fast-paced environment
• High intrinsic motivation to serve others through an individual-centric operations method
• Experience working in an intermediate care facility for individuals with intellectual disabilities and may require QIDP certification where needed.

What YOU'LL Get:

• Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
• Education Assistance to further your education or develop your career
• Health, Dental, Vision, Prescription options available
• Professional & Personal Development Opportunities
• 403b Retirement Plan
• Paid Time Off that starts accruing your first day