Support Services Coordinator - Dignity Health
Santa Cruz, CA
About the Job
Overview
Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California’s Central Coast. With 24/7 emergency care comprehensive care in cardiac orthopedics oncology women’s and children’s services we continue to lead the region in medical innovation and excellence in healthcare. Comprehensive CareDominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican’s services include the only comprehensive Cancer Center in Santa Cruz County a Total Joint Replacement program and advanced neurological and endoscopic services. Dominican regularly receives ‘A’ grades for hospital safety from Leapfrog Group and has received national recognition for superior patient safety cardiac care and stroke treatment from Healthgrades a leading provider of comprehensive information about physicians and hospitals.As Santa Cruz County’s heart attack (STEMI) receiving center Dominican Hospital provides cutting edge cardiac care. The hospital’s heart attack treatment times consistently beat the national average and the hospital offers two cardiac catheterization labs available 24 hours a day 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure which allows for heart valve replacement without opening a patient’s chest.Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children’s Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.
Responsibilities
Position Summary:
In accordance with the mission and philosophy of Dignity Health the Support Services Coordinator I is responsible for performing and coordinating the clerical functions for radiology respiratory noninvasive cardiology and EEG services. Primary responsibilities include (but are not limited to) scheduling of all clinical services working collaboratively with referring providers and internal clerical staff (patient financial services and admitting) to ensure exceptional customer service. Other duties include charge reconciliation activities as assigned by the Lead Support Service Coordinator.
Qualifications
Minimum:
+ Experience as a patient service representative or office experience in similar situation required.
+ Experience or basic knowledge of RIS or other comparable computer system required.
+ Experience in scheduling patients required.
+ Type 50 wpm
+ Knowledge of medical terminology required.
+ Working knowledge of computer programs and hospital information systems required.
Preferred:
+ Experience/training in Medical Front Office preferred.
+ Experience with Cerner radiology information system (Radnet) Powerchart and Powerscribe preferred.
+ Bilingual (Spanish) preferred.
Pay Range
$47.51 - $47.51 /hour
We are an equal opportunity/affirmative action employer.
Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California’s Central Coast. With 24/7 emergency care comprehensive care in cardiac orthopedics oncology women’s and children’s services we continue to lead the region in medical innovation and excellence in healthcare. Comprehensive CareDominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican’s services include the only comprehensive Cancer Center in Santa Cruz County a Total Joint Replacement program and advanced neurological and endoscopic services. Dominican regularly receives ‘A’ grades for hospital safety from Leapfrog Group and has received national recognition for superior patient safety cardiac care and stroke treatment from Healthgrades a leading provider of comprehensive information about physicians and hospitals.As Santa Cruz County’s heart attack (STEMI) receiving center Dominican Hospital provides cutting edge cardiac care. The hospital’s heart attack treatment times consistently beat the national average and the hospital offers two cardiac catheterization labs available 24 hours a day 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure which allows for heart valve replacement without opening a patient’s chest.Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children’s Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.
Responsibilities
Position Summary:
In accordance with the mission and philosophy of Dignity Health the Support Services Coordinator I is responsible for performing and coordinating the clerical functions for radiology respiratory noninvasive cardiology and EEG services. Primary responsibilities include (but are not limited to) scheduling of all clinical services working collaboratively with referring providers and internal clerical staff (patient financial services and admitting) to ensure exceptional customer service. Other duties include charge reconciliation activities as assigned by the Lead Support Service Coordinator.
Qualifications
Minimum:
+ Experience as a patient service representative or office experience in similar situation required.
+ Experience or basic knowledge of RIS or other comparable computer system required.
+ Experience in scheduling patients required.
+ Type 50 wpm
+ Knowledge of medical terminology required.
+ Working knowledge of computer programs and hospital information systems required.
Preferred:
+ Experience/training in Medical Front Office preferred.
+ Experience with Cerner radiology information system (Radnet) Powerchart and Powerscribe preferred.
+ Bilingual (Spanish) preferred.
Pay Range
$47.51 - $47.51 /hour
We are an equal opportunity/affirmative action employer.
Source : Dignity Health
