Support Specialist at The Salvation Army USA Central Territory

Purpose:
Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.

Summary:
Observe people, places, events, and report or correct situations detrimental to the status quo.

Primary Duties and Responsibilities:

Present a positive, courteous, professional role model at all times
Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
Regularly perform urine screens, client room and property searches, and document findings in SAM
Document all client behavioral issues and concerns in SAM for therapist review
Give oversight to clients regarding their assigned chores and duties
Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
Assist in intake process through searching, laundering and inventorying personal property
Supervise and direct clients during fire, bomb threats, and tornado drills and events
Oversee clients during meal times and smoke breaks
Accompany and supervise clients during outside and specified inside activities
Maintain client sign out sheet ensuring that individuals are signing on and off the property
Report in writing on maintenance work order forms all things requiring repair
Clean beds of clients after discharge
Participate in all face-to-face and electronic staff development sessions as required


Qualifications:




• Ability to assess, defuse and bring resolution to abnormal situations
  
• Experience with substance abuse or mental health population preferred
  
• TB Test and police clearance
  
• Authorization to work in the United States
  
• Working knowledge of HIPAA
  
  
  Education/Experience:
  
  
  
  
  • High School Diploma or equivalent
    
    
    
    Computer Skills:
    
    
    
    
    • Ability to use a computer keyboard
      
    • Proficiency with Microsoft Office Applications, Internet, and E-mail
      
    • Experience using electronic medical records preferred