SUPPORT TECH SPECIALIST (FOOD SERVICE)- ROCHESTER, MN - Compass Group, North America

Morrison Healthcare




Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.




Job Summary



The Technology Specialist is a critical role within our organization. In this position, the technology specialist ensures the integrity of the retail menu databases is maintained through close collaboration with the Corporate Retail, Finance, CDL, Volante and any other technology stakeholder team. This position will support IT forward initiatives across food services and will provide leadership and guidance for field operations to ensure that they are able to navigate and understand the components within existing, as well as any new technology platforms.


The Technology Specialist reports to the Enterprise Director of Retail.





ESSENTIAL DUTIES AND RESPONSIBILITIES:


Database maintenance and entry for various technology platforms (POS, Digital Signage, Mobile ordering)

Maintains and improves upon efficiencies in current technology platforms

Develops and maintains standard digital templates

Analyzes Menu Mapping and customer flow to ensure best in class customer experience when utilizing technology

Communicates technology updates

Understands reporting platforms and assists in data gathering and intelligence

Partakes in new technology/robotic implementations and oversight





STRATEGIC INSIGHTS:

Work closely with dev team to ensure optimal functionality within the system

Work closely with Finance Team to pull data insights - dashboards, reporting, etc.

Work closely with enterprise Retail Management team and corporate Retail Technology Specialists





INTERACTIVE SKILLS:

Excellent interpersonal skills. Ability to get along with diverse personalities, tactful, diplomatic, flexible.

Excellent written and verbal communication skills.

Resourceful and well-organized.

Ability to communicate on various level to include management, customer and associate levels

Knowledge of financial, budgetary, accounting and computational practices



EDUCATION, EXPERIENCE AND REQUIREMENTS:

B.S. Degree in I.T, Food Services Technology/management, or related field preferred

Minimum of one to three years of retail operational foodservice management experience preferred

Consumer oriented with retail marketing experiences

Proficient computer skills to include: various computer programs, Microsoft Office programs, e-mail and the internet





SALARY: $57,000-$60,000





Apply to Morrison Healthcare today!


Morrison Healthcare is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Associates at Morrison Healthcare are offered many fantastic benefits.






+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)






Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.





Applications are accepted on an ongoing basis.


Morrison Healthcare maintains a drug-free workplace.





Req ID: 1351632


Morrison Healthcare


Joshua Ryan Keith


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