Supportive Services Case Manager - Equus

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

•  Work with program participants on documentation and requirements needed for supportive services and gather information.
• Contact and work with providers on documentation needed for estimates and any additional information.
• Reviews support documentation to ensure its completeness and accuracy prior to issuing  
• Maintains tracking system to monitor supportive services distributed
• Maintains current on policy changes and modifications affecting support services
• Creates and submits reporting
• Works closely with case managers and leadership to ensure processes are followed and communicate updates during process
• Demonstrates sound judgment in ensuring compliance and administering policies and procedures
• Other duties as assigned

- Ability to maintain flexibility as needs of contract or contractor require

- A working knowledge of MS Office

- Two years of experience in career advisement and development, case management, customer service, or similar role assisting individuals

- Ability to prioritize tasks and document visits and contacts

- Demonstrated telephone, computer, and strong written and verbal communication skills

-Type a minimum of 35 WPM

- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives

- Professional understanding of a vast array of occupations and career paths

- Bachelor's degree from an accredited college or university in education, social services, communications and/or 2 yrs relevant experience in human service, people helping, customer service-related fields

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.