Supportive Services Case Manager - Claire Myers Consulting

The Supportive Services Case manager fosters a positive and inclusive living environment for tenants with Severe mental health conditions. This role involves providing case management emotional support and ensuring effective communication between tenants, property management, and relevant stakeholders. The goal is for individuals living with Severe mental Illness to be independent and maintain a good quality of life.

Responsibilities

Case Management: Conduct individual assessments to identify specific needs and challenges tenants with mental health diagnoses face. Collaborate with mental health professionals to understand treatment plans. Utilize goal-setting and positive coping strategies to help tenants live their best life.

Community Building: Establish positive relationships within two apartment complexes. Working with each other to develop community and positive communication. The overall goal is to decrease isolation.

Communication and Coordination: Serve as a liaison between tenants, property management, internal program staff, mental health providers, and community providers. Communicate effectively with all stakeholders to ensure a holistic approach to tenant well-being.

Specific Duties

• Communication between property managers, program staff, community providers, and tenants.
• Individual goal setting with tenants to strengthen their independent living skills.
• Liaison with community mental health providers working with the tenants and their families.
• Resource navigation is used to address any barriers to accessing services, including Social
• Security and other county financial benefits.
• Crisis and safety planning is needed to maintain independent living.
• Community building events and workshops for all tenants on some evenings and one weekend a month.
• Assessing and supporting aging-in-place needs to maintain independent living. Aware of the physical, developmental, and mental stages of seniors.
• Tenant relationship supports maintaining harmonious living conditions.
• Data Tracking and documentation for all activities related to tenants.

Qualifications

• Bachelor's degree in a related field (Social Work, Gerontology, Counseling, or similar).
• Master's degree preferred. Or at least five years of experience working with Serious Mental
• Ability to work occasional evenings and weekends as needed.
• This position is based on site/office.
• Proficiency in record-keeping software and Microsoft Office Suite.
• Valid CA Driver's License and reliable form of transportation required.
• Bilingual in Spanish and English is preferred but not required.
• MWC requires proof of full vaccination against COVID-19 and highly encourages staying current.

Salary

• $24.00 - $31.30 per hour