Surety Commercial Team Leader - Universal Shield Insurance Group
Dublin, OH 43017
About the Job
Key responsibilities include building strong, direct relationships with Producers and Bond Principals, while actively managing various marketplace touchpoints to meet consumer needs. The Surety Team Leader will work closely with Business Analysts and Developers to expand product offerings and enhance system capabilities, as well as serve as a liaison with Claims personnel to address bond defaults in line with policy guidelines. The ideal candidate is a high-energy, self-motivated individual who embraces an entrepreneurial spirit and is eager to apply their underwriting experience to the evolving e-commerce Surety space. Strong interpersonal and communication skills are essential for success in this role.
Key responsibilities:
- Rigorously analyzes underwriting information and assesses risks for selection/rejection, pricing, retention, growth, and profitability within scope of authority and per company objectives.
- Apply underwriting expertise to a high degree of autonomous decision-making authority by applying financial and technical standards in accordance with company policy
- Working Manager. Perform underwriting tasks, including new and renewal business screening, riders and endorsement underwriting.
- Product Development. Continue to build new and foster existing relationships with wholesale and retail agencies to meet Surety division goals.
- Execute and enhance external marketing strategy and internet presence.
- Design and develop enhancements to increase breadth and efficiencies within proprietary distribution platform, acting as liaison to development team.
- Perform other agency and customer management duties, including agency webinars regarding the benefits and use of proprietary portal.
- Prepare effective internal and external communications relating to underwriting issues or opportunities.
- Maintain a high level of customer service.
- Ability to interact and collaborate with colleagues, agents, and customers in a professional manner.
- Agency visits, as required.
- Attend industry and surety events, as required.
Job Requirements:
- Requires 5+ years of commercial surety / bond underwriting experience, with at least two years of insurance company underwriting experience preferred.
- Contract Bond underwriting experience desired.
- AFSB, CPCU and CIC designations, or currently in pursuit of these or related designations preferred.
- Proficient in MS Office Software and online eCommerce applications.
- Ability to communicate effectively with internal and external contacts.
- Ability to travel as needed.
- Good organizational and time management skills required.
- Detail-oriented with the ability to prioritize multiple tasks.
About Universal Shield Insurance Group:
Guided by an entrepreneurial spirit, Universal Fire & Casualty Insurance Company (UFCIC) is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses. Via online state-of-the-art agency portals and direct to consumer retail (B2C) and business to business (B2B) websites, we design our products intuitively and device agnostic to accelerate competitive underwriting decisions for our partners and customers.UFCIC targets property and casualty insurance for small businesses that are managed in such a way that they deserve to qualify for, and enjoy, the additional advantages in security and coverage offered by an admitted product. While the surplus market, as a last resort channel, can provide a reduced coverage form at a higher price, UFCIC turns this dynamic upside down. Via a higher standard of acceptance, expert underwriting rules, advanced analytics, machine learning, and external data sources to supplement standard risk information, the majority of UFCIC’s target business can “graduate” from the surplus lines and be provided with a superior coverage form in the admitted marketplace. For those risks that necessitate the surplus market, our company uses our E&S carrier, Shield Indemnity, for risk placement.UFCIC also serves the specialty surety bond marketplace by providing a variety of proprietary, cutting-edge, and competitively priced surety products available through efficient direct and agent based technology enabled portals. Via UFCBonds.com (B2C), customers can buy License and Permit bonds direct, as well as other types of surety bonds, with zero commissions and fees – savings are up to 25% compared to online agency based surety bond platforms. For business to business (B2B), our BondRamp.com platform serves our distributors for surety bond placement. Additionally, UFCBonds.com and BondRamp.com issue most bonds instantly and are available 24x7x365 and accessible by computer, tablet, or mobile device.UFCIC is part of the Universal Shield Insurance Group (www.universalshield.com). Universal Shield is composed of Universal Fire & Casualty Insurance Company (www.ufcic.com) - an admitted carrier - and Shield Indemnity Inc. (shieldindemnity.com) - an excess and surplus carrier.
