Surgery Scheduler - United Surgical Partners International

USPIShoreline Surgery Centeris seeking a motivated Surgery Scheduler to join our team.We have 4 OR rooms and 1 Treatment room. We perform outpatient surgical procedures in Gastroenterology, Ophthalmology. We are looking for a candidate to be available Monday-Friday, schedule subject to changed based on surgical schedule and flow of day. Candidate needs to be available for some early mornings and later evenings.

JOB SUMMARY: Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:
Sets priorities and organizes work
Schedules patient procedures to ensure efficient and accurate processing of information.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e., spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paperwork for any patient -add on'' is received by the appropriate staff.
Communicates changes to schedule to appropriate staff
Ensures all required fields in Advantx are completed
Works closely with OR director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

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EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- High School Graduate or equivalent
- 2 years of experience in a clinical environment preferred
- 2-3 years of scheduling experience preferred but will train
- Ability to read, write and comprehend English
- Basic typing and computer experience
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
- Must be open to change regarding position expectations, duties, and responsibilities

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.