Surveillance Officer - Fortiss LLC / Parkwest Casinos
Sacramento, CA 95824
About the Job
Overview:
Are you dedicated to providing a safe work environment? Then check this out!
Parkwest Casinos is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casinos is looking to hire a Surveillance Officer. Our Surveillance Officers are responsible for providing a safe environment by ensuring the security of the casino, employees, and the guests. A successful Surveillance Officer will possess keen observation skills and understand the basic card room games while demonstrating a high level of customer service to various personality types from multiple cultures.
- Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with Parkwest Casino Policies and Procedures.
- Responds to radio and phone calls and accurately records data in the report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.
- Report and log all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
- Maintain the confidentiality of all privileged and sensitive information.
- Operates facility surveillance systems in accordance with the standards set forth in Parkwest Casino Policies and Procedures and State Bureau Gaming Control.
- Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
- Operates surveillance software applications including but not limited to Micro Soft Excel, Micro Soft Word and i-View systems.
- Maintains security of the surveillance room and equipment by understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.
- Responsible for maintenance of surveillance records and documents.
- Maintains the following logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log and daily activity log.
- High School diploma or general education degree (GED) required.
- Minimum of 1 year experience in surveillance, security or police arena required.
- Familiarity with video surveillance equipment preferred.
- Familiarity with games under surveillance preferred.
- Ability to maintain alert attention to detail throughout the course of a shift.
- Ability to perform basic PC troubleshooting.
- Must be computer literate.
- Must have excellent oral and written communications skills.
- Must be able to pass a mandatory drug test and criminal background check.
Physical and mental requirements
- Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
- Must be able to perform all essential duties with or without accommodation.
Source : Fortiss LLC / Parkwest Casinos