SVP, Account Director - Media.Monks

The SVP Account Director maintains agency relationships in a fast-paced, evolving environment. Nimbleness and collaboration is the name of the game. Our approach fosters collaboration not only internally but also with our clients and other agency partners. 

This is a role for a strategic and growth-minded professional with the industry know-how and rapport to simply get things done. If you’re an experienced go-getter who just gets clients and seeks out new opportunities to create impactful work, then let’s get down to the essentials.

Responsibilities:

• Lead and manage an extensive global cross-functional media operations, creative and analytics team.
• Provide mentorship and direction for service line leadership.
• Maintain senior level relationships with key global client stakeholders and act as the primary point of escalation.
• Maintain account health including acting as primary internal POC for all account related forecasting.
• Be the primary subject matter leader for the team and the client.
• Identify and capitalize on new opportunities for growth.

About You

The essentials:

• 15+ years of experience in performance agency leadership working with enterprise level clients; ideally in technology.
• Ability to own senior level relationships to ensure account stability and growth and to project thought leadership and cultivate respect as a trusted adviser and partner.
• Direct experience managing both digital media and creative teams is a major plus.
• Proven experience aligning client expectations with limitations and capacity of available team and a willingness to push back when expectations threaten quality of delivery.
• Proven leadership of global and diverse teams in complex and high-pressure environments. 
• Demonstrated ability to lead and optimize output in a cross-functional and interdependent team team. 
• Understanding and experience with the use of technology (especially AI tools) in performance optimization and creative production.
• Deep understanding of digital marketing trends and technologies.
• A keen eye for process efficiency and output improvement.
• Ability to communicate confidently, directly, and empathetically.

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

What We Offer

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Media.Monks network 
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range $250,000—$275,000 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process.