Swim School General Manager - Big Blue Swim School - PA
Fairless Hills, PA
About the Job
Join a rapidly growing Big Blue Swim School portfolio in the Greater Philadelphia area as a General Manager. The position will be based out of Fairless Hills, Pa. Our Fairless Hills location is currently under construction. During construction the role will require 50% onsite at our Paoli location until the Fairless Hills store opens.The job also requires travel to headquarter training in Chicago for 2 weeks.
The position will be responsible for running the operations and P&L of the store. The leader needs to be a strategic thinker, strong business operator, effective communicator, great problem solver, mentor to managers and staff. Upward opportunity for regional director within 12-18 months.
Key Responsibilities:
Opening Activities:
- Develop and execute a strategic marketing strategy and plan
- Develop and execute a talent and hiring plan
- Lead new pool opening activities
Management:
- Focus on profitability and manage the store's P&L
- Run payroll and manage financials
- Constant focus on continuous improvement
Customer Service: Communicates with parents/customers on a regular basis to provide appropriate status updates and a high level of customer service.
Marketing: Own and drive the marketing plan
People Management: Lead a group of 2-3 manager and 10-20 swim associates
Facilities Management: Ensure building operations including cleanliness, water quality, and pump room operations.
Operations: Ensure schedule optimization and run operational shifts
Work Environment: The work environment characteristics described here are representative to those of an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job the employee is regularly working in and around a pool environment which includes warm temperatures and wet conditions. Working with chemicals is a regular part of this job. The noise level in the work environment may be moderately loud. This job also works in a standard office environment.