Switchboard Operator - VIA, Visually Impaired Advancement
Buffalo, VA
About the Job
- Direct callers to desired area
- Execute hospital emergency codes
- Contact on-call physicians, medical and surgical teams, and key hospital staff
- Provide communication support to hospital staff
- Provide patient information as requested
- Provide general information to all patients, visitors, and VA staff
- Demonstrate basic keyboarding and computer skills
- Proficient in use of assistive technology
- Demonstrate excellent internal and external customer service
- Maintain confidentiality and professionalism in a fast paced environment
- Comfortable communicating with individuals in crisis or experiencing high levels of stress
- Effectively work with individuals of diverse backgrounds
- Effectively communicate with colleagues, customers, vendors and/or outside agencies
- Prioritize demands and respond accordingly
- Demonstrate detail orientation in completion of duties Apply agency standards in performance of position duties
- Demonstrate ability to problem solve when faced with ambiguity
- Ability to work independently
- Minimum of 6 months in switchboard operation in a hospital setting or related experience required
- High School diploma or equivalent preferred
- Ability to provide documentation of legal blindness preferred
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=56200614-5fae-4608-85a8-396fe1d0f78f&ccId=19000101_000001&jobId=338420&source=CC3&lang=en_US
About VIA, Visually Impaired Advancement:
Join our vibrant team, enjoy your job, and make a positive difference in the lives of others. VIA is a multi-faceted agency helping children and adults who are blind/visually impaired live a full, productive, and independent life. Services include low vision optometry, vision rehabilitation, adolescent recreation, career development and employment. VIA services are in large part supported by revenues generated from its robust business operations offering competitive employment opportunities in manufacturing, warehousing and fulfillment, and telecommunication services. Make the decision to start enjoying your job while also making a positive difference in the lives of others!