Switchboard Operator - St. Mary's Hospital - Kankakee

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Switchboard Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The Switchboard Operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

EDUCATION, EXPERIENCE, TRAINING

1.   High School Diploma or Equivalent required.  

2.   Previous Operator experience preferred.

3.   Previous experience in office or receptionist.

4.   Effective written, verbal communication, and interpersonal skills.

5.   Ability to multi-task, prioritize needs to meet required timelines.

6.   Analytical and problem-solving skills.

7.   Customer Services experience preferred.