System Administrator - The Custom Group of Companies

Primary Responsibilities:

• Provide end-user support for the Dynamics Business Central ERP System, including reviewing and resolving system transactional issues and assisting with system functionality.
• Identify both business and technical opportunities for business process improvement (e.g., leveraging new features, new integrations, optimized business processes, etc.).
• Own functional delivery from end to end for assigned projects/activities.
• Drive and/or participate in end-user training and stakeholder reviews specific to your area of focus.
• Administer system setup of users along with system permissions and functionality.
• Conduct research into systems issues and solutions as required.
• Present ideas and data to varied audiences at all levels of the organization.
• Maintain a high level of self-motivation and direction, with keen attention to detail.
• Work comfortably in a skilled technical environment with rapid changes in direction and environment.
• Effectively prioritize and execute tasks in a fast-paced, high-pressure matrix environment.

Basic Qualifications:

• Bachelor's Degree in IT or a related field.
• 3+ years of experience in an ERP solution environment.

Preferred Qualifications:

• Strong interpersonal skills, including the ability to interact with individuals from various social, cultural, and educational backgrounds.
• Strong understanding of operational and business workflows.
• Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills.
• Comprehensive knowledge of the systems development lifecycle, including business analysis, requirements development, cost-benefit analysis, change management, process reengineering, use cases, user acceptance testing, data migration, user training, and ongoing systems support.