System Anlayst - Apollo Technology Solutions LLC
Savannah, GA
About the Job
Title: System Analyst
Location: Savannah, GA (Onsite)
Duration: 12+ Months
Type: Contract
Short Job Description:
Note:
Responsibilities:
Required skills
Location: Savannah, GA (Onsite)
Duration: 12+ Months
Type: Contract
Short Job Description:
- Imaging, Deployment and technical support of laptops, Desktops & peripherals to in house and remote customers.
- Configure& support desktop application and ensure configuration comply with IT Policies. Date Backup & Restore, Hardware
Note:
- ONLY Local Candidates in the South Georgia area - Savannah. Ga area'.
- Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
- MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
- A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)
Responsibilities:
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service
- Perform end user data back-up and recovery ensuring attention to detail
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document it rack problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Required skills
- Vocational/Technical degree in Required
- computer applications, computer technology or a closely related area from an accredited college
- Experience with troubleshooting Required 2 Years network connectivity issues in both LAN and WAN environments
- Experience imaging and deploying laptops
- Experience providing desktop/laptop computer hardware support
- Experience supporting Microsoft Required 2 Years Outlook email client
- Experience supporting Microsoft Office 2013 or higher
- Experience supporting remote workers and troubleshooting VPN and remote technology issues
- Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
- A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
- Experience with local and network printer troubleshooting and repair
- Technical support experience in a Windows 10 PC environment
- Experience supporting Cisco VoIP phones and Jabber client
- Setup and install computers for New Hire On-Boarding's and Off- Boarding's
- Experience in an Active Directory Domain environment.
Source : Apollo Technology Solutions LLC