System Engineer 2 - Unified Communications Specialist - Orion Consortium

Position Description

Key Responsibilities:
• Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.
• Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
• Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
• Ensure seamless intercommunication between various communication platforms and services.
• Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
• Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
• Develop and maintain documentation, including system configurations, processes, and procedures.
• Train end-users on the effective use of unified communications tools and platforms.
• Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
• Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.


Requirements

Mandatory Skills:
• The ideal candidate will have 3 years direct experience in the implementation, administration, and configuration of SCCM in a global enterprise environment (for hundreds to thousands of endpoints) across multiple air-gap networks.
• 5-10 years computer/IT professional experience with Windows Server Administrator; Win Server 2016, 2019 or 2022 OR Windows SQL Server.
• Extensive working knowledge of and troubleshooting experience with standard (Windows) client platform administration, configuration, rights management and file access permissions needed to remediate issues.
• Must be proficient with troubleshooting Windows Desktop and Server OS
• Experience managing a desktop OS image for large corporate environments coupled with experience with desktop deployment automation architecture, design/migration and troubleshooting is highly preferred.
• Extensive working knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems is highly preferred.
• Must be a self-starter with strong attention to detail.
 

Certification Required:
IAT Level II cert required
CompTIA Security CE

Experience:
HS or GED 19  Years experience
Bachelors 14 Years experience

Clearance Required:
TS/SCI FS poly

Position requires a TS/SCI.

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