System Optimization Specialist - Mangrove Management Partners

Overview

The EMR System Optimization Specialist will oversee the development of and identify process improvements for electronic medical record platforms across all locations. This role will assist in designing and implementing improvements specifically focused on a unified platform solution, revenue cycle best practices, and clinical opportunities.

This role will report to the Senior Director of Performance and Strategy.

Responsibilities

• Oversee and implement the unification of EMR billing systems across multiple entities
• Manage the implementation of electronic health records (EHR) across multiple sites regionally.
• Work with Director of Performance and Strategy to identify and prioritize improvements in billing, patient outreach, and clinical workflows
• Establish strategic direction of training, performance improvement, and simplification across service offerings
• Review existing paper documentation and determine electronic solutions for such needs as ordering, billing, and coding
• Analyze practice needs and make recommendations for software enhancements
• Deliver and administer training programs to the end-user and do an in-depth evaluation of system functionality
• Help manage the design, development, and deployment of system interfaces with vendors
• Create structure and system of continuous process improvement, change control, and general system maintenance
• Ability to travel to sites across New England to provide in-person training, adherence to previous training/workflow guidance, and varied system support

Requirements 

• Bachelor's degree required
• Minimum 2 years experience with EMR oversight and implementation
• Understanding of technical integration and system interfacing
• Proficiency in complex change and project management
• Outstanding written and verbal communication skills, with attention to detail
• Demonstrated ability to analyze data and work independently in a fast-paced environment
• Excellent organization and prioritization skills
• Experience with athena, Epic, and/or HL7 interfacing preferred
• 4+ years relevant experience in a healthcare environment preferred
• Ability to travel to sites in Maine, Massachusetts, and Connecticut monthly

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