Systems Administrator - Hardware - PAR
New Hartford, NY
About the Job
Hi there! Have you noticed that the restaurant industry is changing?
We are PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals, and moments they love.
At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products—from point of sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware—work "better together." This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, we're not just creating technology; we're crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.
Position Description:
As a leading provider of restaurant technology to the top restaurant brands in the world, PAR Technology is searching for a Systems Administrator to join our Hardware Engineering team. This is a technical hands-on role, supporting the imaging, customization, and validation of customized operating systems for our POS terminals and additional restaurant technology products. In this role you will have the opportunity to support Windows, Linux, and Android implementations along with development and leadership opportunities.
Position Location:
New Hartford, New York (on-site).
What We're Looking For:
Entrees (Requirements):
- Bachelor's degree in Information Technology, Computer Technology, Computer Science or related technical field and 1-3 years related experience.
- Experience with various programming / scripting language(s) such as PowerShell, Bash, and Python.
- Experience with Microsoft (mandatory), Linux (preferred) and Android (preferred) environments.
- Experience with different imaging methods like Ghost, Acronis, Microsoft Full Flash Update etc. (preferred).
- Experience with Windchill product lifecycle management software (preferred).
- Great problem-solving skills.
- Hands on experience with hardware products.
- Must be able to work on multiple tasks and projects at the same time.
- Must be able to communicate clearly and professionally.
- Must be self-motivated, detail oriented, reliable and have the ability to work both in a team environment and alone with minimal direction and supervision.
Unleash your potential: What you will be doing and owning:
- Build, maintain and test Windows, Linux and Android operating system images.
- Work with new product development on the specification and creation of operating environments for new products.
- Provide hardware and software support for POS equipment, peripherals and other restaurant technologies products.
- Creation, execution and documentation of test plans.
- Troubleshooting and remediation of difficult technical issues involving multiple vendors of both hardware and software.
- Maintain a working knowledge of customer operations to be able to solve customer problems in the best way.
- Provides explanations of work such as how information was collected or how a test was completed.
- Provides out-of-hours support as and when required.
- Participate in other tasks and projects as needed.
Interview Process:
Interview #1: Phone Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
The base salary (or hourly rate) range for this position is $65,000 to $80,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.
Perks and Benefits Hot Off the Grill:
- Unlimited PTO (Exempt Employees)
- Healthcare Benefits
- Fitness/ Wellness Reimbursement ($300/year)
- Internet Stipend (Remote employees)
- Employee Stock Purchase Program
- 401k Match
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
