Systems Administrator II - Solutions³ LLC
Pensacola, FL
About the Job
Title: Systems Administrator II
Description:
Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats.
Solutions³ LLC is seeking an experienced and technically proficient Systems Administrator II to perform a wide variety of technical tasks in support of operations, production, and test environments.
Eligibility:
Required Education: Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required. Four years of experience (for a total of six or more years) may be substituted for a degree
Description:
Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats.
Solutions³ LLC is seeking an experienced and technically proficient Systems Administrator II to perform a wide variety of technical tasks in support of operations, production, and test environments.
Eligibility:
- Must be a US Citizen
- Must have an active Top Secret clearance with the ability to obtain SCI
- Must be able to obtain DHS Suitability prior to starting employment
- 2 years of directly relevant experience
- Must be able to work shift schedule
- Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Observes, analyzes, and reports data; and when appropriate makes necessary repairs to equipment
- Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of assigned tasks
- Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint
- Experience with monitoring system health and status
- Experience documenting problems and resolutions through a tracking program
- Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users
- Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations)
- Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
- Experience working in an Agile environment
- Experience with ITIL methodology
- Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
- Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
- Experience performing incident response (tiered support model), using an Incident Management System
- Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations
- Experience interfacing directly with customer and program management team
- Experience providing status to program management and input to customer status reports
Required Education: Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required. Four years of experience (for a total of six or more years) may be substituted for a degree
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Source : Solutions³ LLC