Systems Administrator (Washington, DC) - Edgesource

Company Overview:
For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.

Position Overview:
Edgesource is seeking an experienced Systems Administrator to work as part of an Operations team responsible for systems administration of a cloud-based platform supporting multiple projects. This role requires duties to be performed full-time onsite at Joint Base Anacostia-Bolling in Washington, DC.

Job Duties:

• Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows operating systems.
• Installs/loads operating system and application software.
• Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems.

Required Qualifications:

• Active TS/SCI with polygraph security clearance
• Certifications (CompTIA Security+, etc.) to support Privileged User (PU) access
• Demonstrated experience with ServiceNow
• Strong analytical and problem-solving skills, with meticulous attention to detail
• Excellent communication skills, both written and verbal
• Working knowledge of CI/CD tools such as GitLab
• Security+ certified or willing to obtain prior to hire (certification costs reimbursed)
• AWS Certified Cloud Practitioner / Azure Fundamentals certified or willing to obtain prior to hire (certification costs reimbursed)

Desired Qualifications (NOT REQUIRED):

• Familiarity with Kubernetes
• Familiarity with Docker

Working at Edgesource:
As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, Edgesource specializes in providing a variety of technical solutions to include software development, database services, enterprise networking, data center virtualization, and management support. We are always seeking top-talent to join our team in helping to address the most critical technical challenges facing our nation.

At Edgesource, we understand that our employees are our greatest asset, and as such we offer a wide array of benefits to support the well-being of our staff to include:

- Unlimited PTO + 11 Paid Holidays -
- Flexible Work Schedules (Remote / Hybrid) -
- Medical / Dental / Vision / Flexible Spending Account (FSA) -
- 401k Plan with Match -
- Tuition & Professional Development Support -
- Commuter Benefits -
- Bonus & Employee Referral Programs -
- Career Growth Opportunities -

Disclaimer:
Edgesource Corporation is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edgesource is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our Recruiting Department by email at staffing@edgesource.com or by phone at (703) 837-0550.

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