Systems Administrator - teKnoluxion
Wright Patterson AFB, OH
About the Job
Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**
Certification Required: Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.
- Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
- Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
- Provide support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections
- Install/load operating system and application software using PowerShell, PDQ, or SCCM software deployment tools
- Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
- Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
- Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
- Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
- Conduct routine and emergency maintenance of assigned data center equipment
- Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
- Collaborate and contribute to the development, administration, and testing of backup and recovery plans
- Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
- Maintain operational, configuration, and other standard operating procedures (SOPs)
- Verify system availability with existing Enterprise tools
Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly **This position is not open for any clearance upgrades or sponsorship.**
Certification Required: Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
Education/Experience:
- Requires Bachelor's degree (or equivalent years of experience)
- 5+ years of experience
- Must be able to obtain System Administrator Accounts and access as required by customer
- UNIX, Windows, and/or Storage administration experience
- Experience working with trouble ticket reporting and tracking systems such as Service+
- Ability to respond to after hour calls “provide on-call support"
- Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
- Strong documentation skills, experience work with MS office products especially Excel, Outlook, and Word.
- Strong customer support and communication skills providing support to end users.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Must have a valid US passport
Physical Requirements:
- The employee will need to be able to lift/move/carry equipment as necessary (max 65 pounds)
What is ideal?
- Intelligence Community Experience preferred
Experience in the imagery intelligence domain a plus
Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris
systems
Knowledge of the Customer's processes and procedures and of the Customer's production
systems a plus
Ability to prioritize and execute tasks in a high-pressure environment.
Ability to function as a team member and independently
Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris,
Sybase, Informix, SQL, and Imagery Production Chain
General knowledge of database administration, network administration and possess
network configuration management skills.
- Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
- You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
- Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more!
- Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
