Systems Analyst - Epic Third Party Integration - Boulder Community Health

Systems Analyst - Epic Third Party Integration

Level 1-3, determined by experience and skills

Boulder Community Health, Boulder, CO 80303

$28.23 - $68.97 an hour - Full Time, Days. 40 hours/week.

Our mission is to provide our community with the highest value healthcare in an innovative, patient-centric environment.  We have a vision of partnering to create and care for the healthiest community in the nation.  The commitment to our Mission and Vision by our stellar Information Technology department has resulted in many great achievements like HIMSS Stage 7, Epic Honor Roll and Gold Stars successes, Most Wired recognition, and Best Local Employer.  Come join us and our ORBIE CIO of the Year and feel good knowing that your work will make a difference in people’s lives and be a positive contribution to the community.

We are seeking an energetic, knowledgeable, and organized Epic Systems Analyst to join our Clinical applications team. Responsibilities include: the analysis, design, implementation, education, and support of assigned Epic application software.  The Systems Analyst – Epic will understand the functions and processes of customer departments and then analyze, design, implement, educate, and assist the customers in the use of the software systems at Boulder Community Health (BCH).  This work will be done while maintaining and/or improving patient safety, quality, workflow, and cost containment. In addition, the Systems Analyst – Epic will support hospital initiatives, compliance, data for regulatory bodies and the viability of BCH.

You will be successful in this role if you are: self-motivated to actively learn about your application, able to successfully navigate often shifting priorities, enjoy researching and investigating the root cause of situations before landing on the first thing you find, communicating across teams and stakeholders successfully, like autonomy within a framework, can successfully manage your workload, and are a team player. 

Epic Analyst experience is highly preferred. Epic user experience (clinical experience) is desired. Candidates will be required to complete an Epic aptitude test called the Sphinx test. 

Please read the full job description for all qualifications and responsibilities. 

Benefits:

•Health insurance, including a FREE employee-only option

•Dental and Vision insurance

•BCH paid Life Insurance; Spouse and Dependent Life Insurance plans

•Short-term and Long-term disability coverage

•Health and Dependent Care Flexible Spending Accounts

•Retirement plan with BCH matching contributions, and discretionary lump sum contribution

•Paid Time Off

•Education assistance program

•Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more

•Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki

•Free one-on-one retirement planning sessions 

•Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications 

•Bachelor’s degree in Information Technology, Computer Science, or a Healthcare related field preferred.  An equivalent combination of experience, education, and/or relevant IT/Healthcare certifications will be considered.

Level 1

•Demonstrated technical aptitude via standardized Sphinx exam is required.

•Epic certification or accreditation for primary supported Application(s) required within six months of hire date.

Level 2

•Demonstrated technical aptitude via standardized Sphinx exam is required. 

•Epic certification or accreditation for primary supported Application(s) required within six months of hire date. A proficiency may be approved by the Director.

•Additional Healthcare or IT Industry Certification preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification. Other certifications to be considered for relevance as approved by the Director 

•Additional Epic Certification, Accreditation, Proficiency in related Application(s) preferred.

Level 3

•Demonstrated technical aptitude via standardized Sphinx exam is required.

•Epic Certification or Accreditation for the primary supported application(s) required within 6 months of hire

•Epic Core Analyst Badge and one additional Epic Badge, Certification, Accreditation, or Proficiency in a related specialty required within one year of hire

•Additional Healthcare or IT Industry Certification strongly preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification. Other certifications to be considered for relevance as approved by the Director.

Experience

Level 1

•Up to two years of relevant healthcare or IT (Information Technology) experience preferred.

Level 2 

•Two to five years of relevant healthcare IT application support experience required.

•Epic user or support experience preferred.  

•Experience demonstrating a high level of efficiency using technology in a healthcare setting is required.

•Some experience preferred in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, and Key Decision documents and communication. 

•Participated in a minimum of one healthcare technology implementation/go-live or significant system upgrade preferred.

•Previous team or project leadership experience is preferred.

Level 3

•More than five years of Epic application support experience required. 

•Experience demonstrating a high level of expertise in using technology in a healthcare setting is required.

•Experience in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, Quality Control and Key Decision documents and communication is required

•Worked independently as an application coordinator on a minimum of three healthcare technology implementations/go-lives or significant system upgrades required

•Previous team or project leadership is required.

Responsibilities

•Analyzes System/User Needs

•Develops & Implements Optimization and Project Plans

•Supports End Users

•Provides education on the use of supported applications and technology.

•Writes user-facing education and support documentation. 

About Boulder Community Health and Boulder, Colorado

Boulder Community Health’s vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas.

We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We’re proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly’s 2022 Best Hospital.

Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice. 

As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more!

EOE/Affirmative Action/Drug-free workplace. 

BCH will never conduct interviews or ask for employment documents via text.

This position has no close date. Applications will be accepted until the position is filled.