POSITION: Systems Analyst/Programmer I

DIVISION: Operations

DEPARTMENT: Environmental Quality - Water Quality

UNION/GRADE: Unit 6/Grade 9

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BASIC PURPOSE:

The Systems Analyst/Programmer I is responsible for analyzing, designing, developing, testing, implementing and maintaining software applications. This position is responsible for the support and interaction with the department staff to improve daily processing and user development in the understanding of the applications software. The Systems Analyst/Programmer I will manage environmental databases and prepare, maintain, and publish water quality reports required by regulations or for internal/external use.

SUPERVISION RECEIVED:

Works under the general supervision of a Program Manager, Data Management.

SUPERVISION EXERCISED:

None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifies, analyzes, designs, maintains, supports, and upgrades software applications (in-house and third party software) to ensure processes and functionality of the applications comply with the organization's processes and regulations.
• Maintains system application guidelines, schedules, and data structures.
• Researches, plans, develops, tests, and implements external interfaces between existing and new system applications and platforms to produce seamless integration that complies with processing and business requirements.
• Analyzes, plans, tests, and implements system application upgrades and new releases as required by the software vendor and company requirements to maintain software compliance and company regulations.
• Supports the user community in the resolution of problems with the software applications functionality.
• Develops and maintains documentation of applications that describes the processing and maintains the support of the applications. Provides training for department users on applications.
• Creates reports, analyze data and review reports for validity and correctness of the data. Develops and implements programming for automated routine and ad hoc report generation.
• Maintains professional interaction with the applications staff and user community to ensure adequate system functionality, promote team participation and encourage user confidence in the applications staff quality service.
• Researches and corrects problems with the system applications during production processing in an efficient and timely manner ensuring system recovery and integrity.
• Develops and maintains department internal web page.

SECONDARY DUTIES:

Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• A Bachelor's degree in management science, engineering management, finance, computer science or related field; and

• One (1) to three (3) years' experience supporting applications; or

• Any equivalent combination of education or experience.

Necessary Knowledge, Skills and Abilities:

• Knowledge of computer programming and systems analysis techniques within the information science discipline.

• Programming experience in the following is desirable: Python, R, SQL or other programming language

SPECIAL REQUIREMENTS:

None.

TOOLS AND EQUIPMENT USED:

Office equipment as normally associated with the use of telephone, personal computers including programming software, copy and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to sit and talk or hear. The employee is occasionally required to walk and stand.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee occasionally works in various field settings and in an office environment. The employee regularly works near moving mechanical parts, and is occasionally exposed to risk of vibration.

The noise level in the work environment is very loud in field settings, moderately loud at other work locations and moderately quiet at office settings.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, genetics, or veteran status.