Systems Engineer - Customer Support - JBT Corporation

Come grow with us!  Join a world-class organization with a dynamic work environment and an entrepreneurial and innovative spirit!

A leading global supplier of Automated Guided Vehicles (AGVs), JBT’s AGV group has catered to the automotive, food and beverage, hospital, paper, and consumer product industries for over 30 years. With offices in the United States and Europe, we are one of the world’s leading producers of AGV systems.  The diversity of our global team allows us to develop and support a wide variety of products and technologies.

We have an opportunity for a hands-on, customer focused Systems Engineer to join our Product Services & Support team. 

• Performs system installation of autonomous vehicles and peripheral equipment (chargers, I/O panels, operator interfaces, etc.).
• Installing, testing and debugging of the system.
• Support existing customers remotely via phone, email, and VPN.
• Collaborating with other engineers on projects.
• Modifying equipment and software.
• Troubleshooting, defining and seeking resources to recognize and resolve electrical, mechanical and/or software improvement opportunities with system components.
• Making software and hardware adjustments.
• Monitors system performance metrics.
• Performs customer training.

• BS or BSET in Engineering - disciplines of engineering includes Software, Electrical, Mechanical, Industrial, Robotics, Computer Science, Computer Engineering, Mechatronic, etc.
• 1-2 experience preferable.
• Knowledge of control and software systems.
• Ability to write reports, business correspondence, and procedure manuals.
• Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Excellent organizational skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Able to travel up to 50% (domestic and international).
• Valid driver’s license required.
• Valid passport required.   

What we offer:

• Company culture of collaboration, innovation and continuous improvement. 
• Opportunity for growth in a growing industry (material handling automation).
• Transparent leadership team – business goals and objectives regularly communicated through monthly meetings.
• Casual work environment.
• Competitive salary and benefits – medical, dental, vision, life insurance, and disability.
• Benefits begin your first day of employment.
• Generous education reimbursement benefits.
• Robust retirement benefits with company match.
• Vacation, sick, and holiday paid time-off .

Candidates must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position.  

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Equal Opportunity Employment: 

John Bean Technologies Corporation (“JBT”) provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.  We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact Amir Whittington at amir.whittington@jbtc.com.