Systems and Network Administrator - JDA TSG

Systems and Network Administrator

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We have an immediate opportunity for a Systems and Network Administrator to join our team working on-site in Midtown Manhattan. This is a full-time salaried position, with great benefits. and a fantastic team who support the most popular sports and entertainment league on the planet. This role requires working afternoons, evenings and weekends and must be available to accommodate business needs.

Candidates MUST have a minimum of 5 to 7 years of experience working in Enterprise Class Data Center. You must be able to work independently and prioritize issues based on their criticality in a fast-paced environment.

Salary Range: $115,000 - $135,000 based on experience

Primary Role and Responsibilities:

• Network Management:
• Manage the organization’s enterprise networks, including LAN, WAN, and wireless networks.
• Monitor network performance and ensure system availability and reliability.
• Configure and manage firewalls, routers, switches, and other networking hardware.
• Troubleshoot network issues and implement solutions to minimize downtime.
• NOC duties including monitoring, incident response/management and triage for circuits, network, server, and data center environments locally and in remote locations.

Systems Administration:

• Administer and maintain enterprise servers, including Windows and Linux servers, ensuring optimal performance and security.
• Manage virtualization technologies.
• Perform regular system backups and recovery procedures to protect data integrity.
• Ensure the availability, reliability, and scalability of corporate applications and systems.

Monitoring and Performance Tuning:

• Continuously monitor systems and networks for performance issues and resolve bottlenecks.
• Optimize system performance through regular maintenance, updates, and patch management.
• Ensure compliance with organizational policies and industry standards.

Documentation and Reporting:

• Maintain detailed documentation of network configurations, system settings, and changes.
• Create and manage operational reports, including system performance, network uptime, and incident response logs.
• Document and update disaster recovery and business continuity plans.

Collaboration and Support:

• Provide technical support and guidance to IT staff, end-users, and other departments.
• Collaborate with IT and business teams to ensure alignment of technology with organizational goals.
• Participate in IT audits and ensure compliance with internal and external regulations.

Continuous Improvement:

• Stay up-to-date with the latest industry trends, technologies, and best practices.
• Identify opportunities for automation, efficiency improvements, and cost reduction within the IT environment.
• Lead or participate in IT projects aimed at enhancing system and network performance.

Compliance and Risk Management:

• Ensure that all systems and networks comply with regulatory requirements, industry standards, and organizational policies.
• Perform regular risk assessments and implement measures to mitigate identified risks.

Required Skills and Experience:

• Configuration, monitoring, and maintenance of network switches, routers, and load balancers.
• Performance optimization and bandwidth monitoring to ensure efficient network operations.
• Troubleshooting of wireless controllers, access points, and end-user Wi-Fi experience
• Technical troubleshooting of network related outages.
• Troubleshooting network connectivity to public cloud services providers like AWS and Azure
• Basic management of product platforms such as Cisco ISE, Palo Alto Panorama, Arista CVP, Meraki Dashboard, and Open Gear Lighthouse.
• Basic management and troubleshooting of broadcast networks and streaming technology - supported networks
• Experience in managing enterprise environments using NMS network monitoring solutions such as SolarWinds, Dynatrace, Datadog, Cisco DNA Center, Logic Monitor, Arista CVP, Meraki Dashboard, etc.
• Responsible for daily IPAM processes (Infoblox, SolarWinds, Bluecat, etc.)
• Implementation, monitoring, and management of backup solutions for critical data and systems.
• Experience monitoring SaaS Solutions such as O365 Applications, Oracle, Rubrik Cloud Backup
• Virtualization and containerization monitoring, basic troubleshooting, and life cycle management (e.g., VMware, VSAN, Docker)
• Server Administration: Windows 2016/2019/2022, Active Directory Administration, Linux
• Regular patch management and software updates to ensure system security and stability. (e.g. WSUS, PDQ Deploy, SCCM)
• Monitoring and management of data center infrastructure and IDFs, including servers, storage, network devices, and power/cooling systems.
• Lifecycle management including racking, cabling, rack elevation diagrams and secure decommissioning.
• Knowledge of DCIM applications for inventory and datacenter management
• Deployment of specialized architectures from runbooks or scripts (e.g. clustered servers, SQL Services)
• Data Retention & Recoverability: Rubrik, Commvault, Zerto
• Cloud Systems Administration: AWS, Microsoft Azure, O365, Rubrik
• Utilization of event correlation platforms and ticketing systems such as Service Now
• Incident management and troubleshooting to address any issues or disruptions promptly, including initiating vendor support escalations.

Other Technical Skillsets:

• A thorough understanding of the OSI model
• Utilization of scripts and code for simple tasks and automation (e.g., shell scripts, terraform, Perl, Ruby, Python).
• PagerDuty a plus
• Security & Antivirus Familiarity (Crowdstrike/Qualys)
• Remediation of security threats and vulnerabilities
• NetApp SAN Monitoring, Storage SAN/NAS, NCDA
• MS SQL 2016, 2019, 2022 and Management Studio Administration
• Redhat/CentOS System Administration
• VMWare, VCP, Microsoft MCSE, MCP Cisco, CCNA a plus

Soft Skills:

• Ability to communicate effectively and professionally.
• Able to work both independently and with multiple teams in a fast-paced environment.
• Strong documentation skills for maintaining/creating network and system documentation.
• Attention to detail to ensure accurate monitoring and troubleshooting.
• Proactively identifying and addressing issues.
• Ability to multi-task.
• Scheduling flexibility to support live events and team.

About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.

?Benefits and Perks:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.