Talent & Culture Consultant, Field & Client Service at Northwestern Mutual

Summary

Strengthen employee experience by using data storytelling and collaborating with key partners to deliver impactful solutions. Address talent and culture shaping needs through data interpretation, consulting, and creating and presenting materials. Foster inclusive workplace practices to connect a diverse workforce, including hybrid and remote employees, aligning with the strategic needs of the business.

Key Responsibilities

• Extract and analyze meaningful information from various data sources to guide talent and culture alignment with business needs.

• Prepare and communicate talent and culture data using narratives, visualizations, and dashboards to influence decisions.

• Collaborate with key partners (HR, Learning, Communications) to act on data and design and deliver unified employee and stakeholder solutions.

Qualifications

• Passion for culture transformation and enhancing the employee experience guided by our purpose, values, and behaviors.

• Strong analytical skills, with the ability to interpret and apply talent and culture metrics into meaningful analyses. High attention to detail and perseverance to achieve results.

• Proficient in presenting data and information and skilled in data storytelling.

• Excellent skills in developing content, instructional design and producing narratives, visualizations, dashboards, and communication materials for various stakeholders.

• Consulting experience to drive improvements based on employee feedback, data, and anticipated business needs.

• Strong collaboration skills for cross-functional teamwork, group discussions, and decision-making in in-person, hybrid, and remote settings.

• Strong change management and organizational skills to coordinate with multiple stakeholders and meet deadlines with high-quality results, along with proven experience in problem-solving, process development, and behavior change methods.

• Bachelor’s degree or equivalent experience.

$75,180.00

$139,620.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. 

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Franklin, WI-53132