Tax Associate - Work from Home at Intuit
Winston-Salem, NC
About the Job
Overview
Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you!
What You Get:
- Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
- As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What you'll bring
Who You Are:
- As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
- You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
- You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need:
- You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
- Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
- Must be willing and available to work a minimum of 20 hours per week.
How you will lead
What You Will Do:
- In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.”
- You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.