Tax Research Representative-S - H&R Block
Kansas City, MO
About the Job
H&R Block, the world’s leader in tax preparation services, is looking for exceptional people looking for seasonal work and gain experience with the federal and state tax laws, have strong customer service skills who would like to work in full or part-time position assisting our Tax Institute’s Tax Research Analysts solve their client’s tax law questions during the upcoming 2024 tax season!
As a Tax Research Representative, you will be provided training and gain experience using Salesforce and exercising your research and tax knowledge while working flexible hours in a 100% remote position.
The Tax Institute at H&R Block (TTI) is our company’s center of tax expertise. Unlike any other group in the industry, TTI has broad perspective on emerging issues and common problems affecting taxpayers. Every day, our experts:
As a Tax Research Representative, you will be provided training and gain experience using Salesforce and exercising your research and tax knowledge while working flexible hours in a 100% remote position.
The Tax Institute at H&R Block (TTI) is our company’s center of tax expertise. Unlike any other group in the industry, TTI has broad perspective on emerging issues and common problems affecting taxpayers. Every day, our experts:
- Interact with H&R Block’s national network of tax professionals and clients.
- Stay deep in tax law research and complex return prep.
H&R Block tax professionals and associates can use information provided by TTI to educate themselves and their clients on relevant and timely tax issues.
Day to day you’ll …
Day to day you’ll …
- Add to your technical resume by developing skills in Salesforce.
- Build your tax knowledge with exposure to tax questions submitted by H&R Block tax preparers.
- Build communication and customer service skills by discovering the tax questions asked by the tax preparers on behalf of their clients and answering the question or directing the issue to the appropriate Tax Research Analyst for resolution.
You’ll use your chat communications skills.
Source : H&R Block