TCU Case Manager - Ebenezer

Are you an enthusiastic leader with a passion for enriching lives and looking to get your feet wet in healthcare. Join our 5-star Transitional Care Unit (TCU) as a Case Manager at Aurora on France TCU, an Ebenezer community. As a reputable provider of exceptional care and services for adults and seniors, we are seeking a dedicated professional to join our subacute admissions care team, ensure outstanding patient experiences, and foster a vibrant and engaging environment.

Aurora on France TCU is a fast-paced, high-quality care facility conveniently located in Edina, MN, and connected to M Health Fairview Southdale Hospital. Our dedicated and talented team works collaboratively to ensure patients meet their goals of care and return to their homes in the community. As the Case Manager, you will have the opportunity to be a part of a vibrant team, empower patients, and create lasting impacts while you work to achieve the goals of initiating positive transitions into the facility, advocating for the needs of our patients, and facilitating a smooth and safe discharge back into the community.

This TCU Case Manager position will be tasked to provide efficient and customer friendly services for our TCU patients. Schedule includes

80 hours every two weeks

Day shift, no weekends

Pay rate ranges from $29 - $39/hour based on experience 

At Ebenezer, you will enjoy a supportive work environment, competitive compensation, and a comprehensive benefits package https://www.ebenezercares.org/employee-benefits  (paid time off, matching retirement, medical, dental, wellness reimbursement program, college tuition reimbursement, etc.  As Minnesota’s largest senior living operator, we believe in investing in our employees' growth and development, providing ongoing training and opportunities for advancement.

• Positively support the culture of the household (TCU unit) by leading with a solution focused mindset
• Manage a caseload of 21 TCU patients
• Facilitate a smooth admission into the facility for new patients
• Complete admission paperwork and intakes for up to 8 new admissions a day
• Meet with new patients the day they admit to the facility to begin discharge planning
• Facilitate positive and safe discharges
• Order discharge equipment such as wheelchairs, walker, hospital beds, and adaptive equipment
• Set up services for a safe discharge such as home care, wound care, oxygen, IV infusions, and others as appropriate for the patient
• Identify, investigate, and resolve complaints and grievances on the unit.
• Serve as the patient’s advocate and oversee patient quality of life in the facility.
• Create an exceptional experience that prioritizes safety and service to improve the experience, health, and wellbeing of everyone.

Required:

• Completed or working towards an Associate’s or Bachelor’s degree in Healthcare Administration, Social Work, or a related field.
• Exceptional interpersonal and communication skills, with the ability to build positive relationships with patients, families, and staff.
• Dedication to patient-centered care and a genuine passion for serving seniors with dignity and respect.
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Preferred:

• 1 year of experience in case management or a TCU setting
• Bachelor’s degree in Healthcare Administration, Social Work, or related field.