Team Coordinator - Bluestone Physician Services

Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team. Medical providers, nurses and social workers collaborate with patients’ other healthcare providers and families.

Our Care Model delivers customized care that is preventive, proactive, and includes all members of the care team, patients and their families. Our patients experience 21% less ER visits, 36% less hospitalization and 41% less hospital re-admissions compared to patients with similar conditions and complexities. Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities.

At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees. 

Position Overview:

Join Bluestone Physician Services as a Team Coordinator! This position plays a critical role within our ADAPT Program serving a group of provider-led teams who provide mobile primary care services to individuals living in long-term residential community settings, such as group homes or assisted living facilities, and who are diagnosed with an intellectual and/or developmental disability, and/or severe and persistent mental illness. The Team Coordinator functions collaboratively with our clinical and non-clinical staff with a primary focus on scheduling activities, route efficiency, team logistics, and acting as a liaison between residential community staff and members of the care team. The team coordinator reports directly to the Program Manager of the ADAPT Program.

What does ADAPT mean?

• Accountable Care
• Disability Competent
• Accessible
• Patient-Centered
• Team-Based

Responsibilities:

• Organizing the provider team scheduling and logistics
• Effectively communicate and serve as the key contact for the residential community staff
• Maintain outstanding organizational and customer services abilities
• Effectively communicate with all members of the patient’s care team, both within Bluestone and externally
• Operates office equipment such as computers, phones, and printers to communicate and update electronic medical records and other databases as appropriate.
• Document Management
• Ability to function both independently and collaboratively
• Performs accurate data entry of patient health care information
• Uploads, enters, and assigns patient certifications and recertifications
• Assists with coordination of new patient visits

Qualifications:

Education/Certification/Experience

• Associate’s degree or higher 
• Experience working in the medical field interacting with care providers preferred

Knowledge/Skills/Abilities

• Comfortable navigating electronic medical record systems
• Excellent organization skills and successful track record coordinating, scheduling logistics, managing deadlines
• Excellent interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Collaborates effectively within team settings with clinical and non-clinical staff, with the ability to assist providers and facilitate an efficient, organized administration flow.
• Detail oriented and accurate.
• Ability to problem solve and work well under pressure.
• Computer proficient
• 55 WPM typing, knowledge of medical terminology, and understanding of patient care notes.
• Demonstrated compatibility with Bluestone’s mission and operating philosophies.
• Demonstrated ability to read, write, speak, and understand the English language.

Bluestone Benefits:

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (with employer contribution)
• Flexible Spending Account (FSA) 
• Retirement plan with 4% matching contributions
• Eight paid holidays for office closures plus two floating holidays
• Three weeks (15 Days) Paid Time Off (PTO)
• Regular business hours

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