Team Lead - CVA Used Vehicle Sales at American Honda Motor Co.

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

About this Position: 

The Used Vehicle Sales Supervisor is responsible for directly overseeing and planning the disposition of Regional Honda (All U.S. Honda Companies) used vehicles utilizing the Used Vehicle Sales process. The objective of this position is to support Honda’s goal of doubling sales out and supervise a team of analysts to ensure excellent customer service and adherence to applicable state laws during the vehicle sale/purchase transaction process and guarantee proper handling and completion of all sale documents.

This position will also be responsible for the strategy, planning and execution of Torrance based vehicle delivery and returns operations, AHM rental program and Special Sales operations.

The Used Vehicle Sales Supervisor will also support the CVA Fleet Management Assistant Manager by leading the Fleet Management data analysis, data collection, data visualization and database management.

Responsibilities include:

• Daily supervision of a team of Analysts and Lot Porters to promote efficient processing techniques and establish daily goal objectives.
• Facilitate twice-weekly Analyst round table meetings to discuss common issues and best practices.
• Manage dedicated mailboxes for Sales and Delivery Teams. Reply to or assign emails to the appropriate analyst to achieve a response within 48 hours.
• Manage vehicle purchase quote requests and achieve a 100% accuracy in vehicle pricing.
• Manage and evaluate vehicle condition, pricing and vehicle posting
• Oversee & support incoming calls and correspondence from associates and vendors.
• Validate Associate purchase eligibility and vehicle saleable status.
• Manage Regional Used Car Sales transaction execution and adherence to applicable state laws (titling, registration, sales tax) to achieve business volume targets.
• Manage National Port Repaired vehicle distribution
• Process and log of sale transactions in mainframe database.
• Ensure completion of State required sale documents and timing compliance requirements.
• Determine Strategy and Handling of internal / external Regional Used Car Promotional Sales.
• AHM vehicle fleet reconciliation and inventory management / reporting.
• Develop associate satisfaction strategy and implementation (associate vehicle purchase programs)
• Specialty vehicle pricing analysis (race car, heavy equipment, performance sale)
• Ensure compliance of CVA Policies, Procedures and other CVA/HR benefit related items.
• Communicate gaps in other CVA processes with internal stakeholders and log issues for management updates.
• Complete analysis to understand root causes of associate dissatisfaction with Regional Used Vehicle Sales operations and Torrance vehicle Delivery processes.
• Develop training curriculum, train new analysts, and update SOP documentation for related CVA areas of responsibility.
• Support Assistant Manager with data analysis, data collection, data visualization and database management in preparation of monthly Budget Hearings with Executives.
• Develop reporting processes for continuous management review (inbound vehicle tracking, on-ground inventory, auction dispatch and transportation, vehicle condition, accessory returns, Torrance vehicle delivery, trend analysis)

Who we are seeking:

Minimum Experience:

• Budgeting, planning, and forecasting company's finances
• Data analysis, including forecasting and data visualization.
• Generating executive management reports, creating presentations, presenting, handling special projects, and conducting data analysis

Required Education:

• 5+ years of work experience in the automotive or related industry
• 2+ years of supervising teams
• College degree or equivalent work experience

Desired skills:

• Knowledge of computerized inventory control (CICS) and distribution/warehouse operations
• Advanced in all MS Office applications (Excel emphasized)

Additional Position Factors:

• Office Work Environment
• Minimal Travel Required
• No Physical Demands

What differentiates Honda and make us an employer of choice?

Total Rewards:
•    Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
•    Paid Overtime
•    Regional Bonus (when applicable)
•    Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) 
•    Paid time off, including vacation, holidays, shutdown
•    Company Paid Short-Term and Long-Term Disability 
•    401K Plan with company match + additional contribution
•    Relocation assistance (if eligible)

Career Growth:
•    Advancement Opportunities
•    Career Mobility  
•    Education Reimbursement for Continued Learning
•    Training and Development Programs 

Additional Offerings:
•    Tuition Assistance & Student Loan Repayment
•    Lifestyle Account
•    Childcare Reimbursement Account
•    Elder Care Support
•    Wellbeing Program
•    Community Service and Engagement Programs
•    Product Programs
•    Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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